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Author

Harshika Alagh

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Harshika is a content marketing writer at Yellow.ai who's passionate about writing data-driven and actionable long-form content in the tech, communication and education niches. She thinks outside the box and believes in sharing the true vision of a brand with its audience. Her other interests are painting and singing.

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Latest blogs by Harshika Alagh

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Top 9 Data Analytics Trends for 2022 and Beyond

Jun 24, 2022

To efficiently gather and utilize data, follow these top 9 data analytics trends for 2022 and beyond

Conversational AI

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Chatbots vs Conversational AI - What’s the Difference?

Jun 21, 2022

While chatbots and Conversational AI are often used interchangeably, their differences are glaring. Read this blog to find out which solution is the best suited for your business.

Conversational AI

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5 Key HR Technology Challenges and Ways to Overcome Them

Jun 21, 2022

Let’s look at the 5 common HR technology challenges and how you can overcome them.

Conversational AI

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7 Automation Trends That Can Supercharge Your Organizational Efficiency

Jun 16, 2022

Let’s look at the top 7 automation trends that will help organizations unlock new levels of efficiency in 2022.

Conversational AI

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A Step-by-Step Guide to Personalize Customer Experiences at Scale

Jun 15, 2022

When it comes to personalisation, it can be difficult to know where to begin. This checklist is all you need to get started and develop a launch plan

Conversational AI

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How Customer Service Expectations Differ From Generation to Generation?

Jun 13, 2022

Your customer base comprises people from different generations. Read this blog to learn how you can cater to these different customer service expectations.

Conversational AI

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8 Effective Ways to Reduce Your Customer Acquisition Cost in 2022

Jun 06, 2022

The cost of acquiring new customers has been rising steadily. Find out how you can cut it down using there 8 effective ways.

Conversational AI

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AI in Employee Performance Management - Role and Benefits

May 31, 2022

Read this blog to learn more about employee performance management and how you can make it more effective and unbiased by leveraging AI.

Conversational AI

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7 Ways to Shorten the Sales Cycle Using Customer Experience Automation

May 24, 2022

Sales reps have the ever increasing pressure of closing deals faster. Let's look at how CX automation can help them shorten the sales cycle.

Conversational AI

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