{"id":133001,"date":"2024-01-24T08:13:52","date_gmt":"2024-01-24T02:43:52","guid":{"rendered":"https:\/\/yellow.ai\/blog\/why-is-customer-service-important\/"},"modified":"2024-04-04T09:56:20","modified_gmt":"2024-04-04T04:26:20","slug":"why-is-customer-service-important","status":"publish","type":"blog","link":"https:\/\/yellow.ai\/ar\/blog\/why-is-customer-service-important\/","title":{"rendered":"10 \u0623\u0633\u0628\u0627\u0628 \u062a\u062c\u0639\u0644 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0645\u0629 \u0641\u064a \u0639\u0627\u0645 2024"},"content":{"rendered":"\n<p><strong>\u0645\u0644\u062e\u0635 \u062a\u0646\u0641\u064a\u0630\u064a<\/strong><\/p>\n\n\n\n<p>&#8220;\u0644\u0645\u0627\u0630\u0627 \u062a\u0639\u062a\u0628\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0645\u0629\u060c \u0648\u0644\u0645\u0627\u0630\u0627 \u064a\u062c\u0628 \u0645\u0646\u062d\u0647\u0627 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\u0627\u0644\u0646\u0638\u0631 \u0641\u064a \u0642\u0648\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629: \u062a\u0648\u0642\u0639 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0648\u062a\u0642\u062f\u064a\u0645 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0634\u0627\u0645\u0644\u0629 \u0642\u0628\u0644 \u0623\u0646 \u064a\u0633\u0623\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u062d\u062a\u0649.<\/p>\n\n\n\n<h3 id='\u0645\u0627-\u0647\u064a-\u0627\u0644\u0637\u0631\u0642-\u0627\u0644\u0641\u0639\u0627\u0644\u0629-\u0644\u062a\u062d\u0633\u064a\u0646-\u0627\u0644\u062f\u0639\u0645-\u062e\u0644\u0627\u0644-\u0631\u062d\u0644\u0629-\u0627\u0644\u0634\u0631\u0627\u0621'  id=\"boomdevs_3\" class=\"wp-block-heading\" >\u0645\u0627 \u0647\u064a \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u0641\u0639\u0627\u0644\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062f\u0639\u0645 \u062e\u0644\u0627\u0644 \u0631\u062d\u0644\u0629 \u0627\u0644\u0634\u0631\u0627\u0621\u061f<\/h3>\n\n\n\n<p>\u062a\u0639\u062f \u0631\u062d\u0644\u0629 \u0627\u0644\u0634\u0631\u0627\u0621 \u0648\u0642\u062a\u064b\u0627 \u062d\u0631\u062c\u064b\u0627 \u0644\u062a\u0631\u0633\u064a\u062e \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629. \u0627\u062c\u0639\u0644 \u0647\u0630\u0647 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0633\u0644\u0633\u0629 \u0648\u062f\u0627\u0639\u0645\u0629 \u0642\u062f\u0631 \u0627\u0644\u0625\u0645\u0643\u0627\u0646. \u0642\u062f \u064a\u0639\u0646\u064a \u0647\u0630\u0627 \u0648\u062c\u0648\u062f \u0645\u0648\u0642\u0639 \u0648\u064a\u0628 \u064a\u0645\u0643\u0646 \u0627\u0644\u062a\u0646\u0642\u0644 \u0641\u064a\u0647 \u0628\u0633\u0647\u0648\u0644\u0629\u060c \u0623\u0648 \u0627\u062a\u0635\u0627\u0644 \u0648\u0627\u0636\u062d \u062d\u0648\u0644 \u062d\u0627\u0644\u0629 \u0627\u0644\u0634\u0631\u0627\u0621\u060c \u0623\u0648 \u062a\u0648\u0641\u064a\u0631 \u0642\u0646\u0648\u0627\u062a \u062f\u0639\u0645 \u0625\u0636\u0627\u0641\u064a\u0629 \u0645\u062b\u0644 \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0623\u0648 \u062e\u0637 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u062a\u0630\u0643\u0631 \u0623\u0646 \u0627\u0644\u0647\u062f\u0641 \u0647\u0648 \u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u064a\u0634\u0639\u0631 \u0628\u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u062b\u0642\u0629 \u0641\u064a \u0642\u0631\u0627\u0631\u0647 \u0641\u064a \u0643\u0644 \u062e\u0637\u0648\u0629.<\/p>\n\n\n\n<h3 id='\u0645\u0627-\u0647\u064a-\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a-\u0627\u0644\u062a\u064a-\u062a\u0639\u0645\u0644-\u0628\u0634\u0643\u0644-\u0623\u0641\u0636\u0644-\u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629-\u0641\u064a-\u0645\u0631\u062d\u0644\u0629-\u0645\u0627-\u0628\u0639\u062f-\u0627\u0644\u0634\u0631\u0627\u0621'  id=\"boomdevs_4\" class=\"wp-block-heading\" >\u0645\u0627 \u0647\u064a \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0641\u064a \u0645\u0631\u062d\u0644\u0629 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621\u061f<\/h3>\n\n\n\n<p>\u0628\u0639\u062f \u0627\u0644\u0628\u064a\u0639\u060c \u0644\u0645 \u062a\u0646\u062a\u0647 \u0645\u0647\u0645\u062a\u0643. \u062f\u0639\u0645 \u0645\u0627 \u0628\u0639\u062f \u0627\u0644\u0634\u0631\u0627\u0621 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u062d\u0648\u0644 \u0627\u0644\u0645\u0634\u062a\u0631\u064a \u0644\u0645\u0631\u0629 \u0648\u0627\u062d\u062f\u0629 \u0625\u0644\u0649 \u0639\u0645\u064a\u0644 \u0645\u062e\u0644\u0635. \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0631\u0636\u0627\u0647\u0645 \u0639\u0646 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621. \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0623\u0648 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u064a\u0629 \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0639\u0644\u0649 \u0623\u0641\u0636\u0644 \u0648\u062c\u0647. \u062a\u0623\u0643\u062f \u0645\u0646 \u0623\u0646\u0647\u0645 \u064a\u0639\u0631\u0641\u0648\u0646 \u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0643 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u064a\u0648\u0636\u062d \u0647\u0630\u0627 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0623\u0646\u0643 \u062a\u0642\u062f\u0631 \u0623\u0639\u0645\u0627\u0644\u0647\u0645 \u0628\u0645\u0627 \u064a\u062a\u062c\u0627\u0648\u0632 \u0645\u062c\u0631\u062f \u0627\u0644\u0628\u064a\u0639\u060c \u0645\u0645\u0627 \u064a\u0639\u0632\u0632 \u0639\u0644\u0627\u0642\u0629 \u062f\u0627\u0626\u0645\u0629.<\/p>\n\n\n\n<p><strong>\u0642\u0631\u0627\u0621\u0629 \u0630\u0627\u062a \u0635\u0644\u0629: Chatbot \u0645\u0642\u0627\u0628\u0644 \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u062d\u064a\u0629: \u0623\u064a\u0647\u0645\u0627 \u0623\u0641\u0636\u0644 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f<\/strong><\/p>\n\n\n\n<h2 id='10-\u0623\u0633\u0628\u0627\u0628-\u0644\u0645\u0627\u0630\u0627-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0645\u0647\u0645\u0629'  id=\"boomdevs_5\" class=\"wp-block-heading\" >10 \u0623\u0633\u0628\u0627\u0628 \u0644\u0645\u0627\u0630\u0627 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0645\u0629\u061f<\/h2>\n\n\n\n<p>\u0641\u064a \u0627\u0644\u0645\u0634\u0647\u062f \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a \u0644\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0645\u0627 \u064a\u0645\u064a\u0632 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0632\u062f\u0647\u0631\u0629 \u0647\u0648 \u0646\u0647\u062c\u0647\u0627 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0625\u0646\u0647 \u0639\u0646\u0635\u0631 \u062d\u0627\u0633\u0645 \u0628\u0627\u0644\u0646\u0633\u0628\u0629 \u0644\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0644\u062a\u0634\u0643\u064a\u0644 \u0647\u0648\u064a\u062a\u0647\u0627 \u0648\u062a\u062e\u0637\u064a\u0637 \u0645\u0633\u0627\u0631 \u0646\u0645\u0648\u0647\u0627 \u0628\u0634\u0643\u0644 \u0641\u0639\u0627\u0644. \u0625\u0646 \u0641\u0647\u0645 \u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u062f\u0642\u064a\u0642\u0629 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0633\u064a\u0627\u0642. \u0644\u0630\u0644\u0643\u060c \u062f\u0639\u0648\u0646\u0627 \u0646\u062a\u0639\u0645\u0642 \u0641\u064a 10 \u0623\u0633\u0628\u0627\u0628 \u062a\u062c\u0639\u0644 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0645\u0629.<\/p>\n\n\n\t<div id=\"yellow-cta-block_5e8dedb7787227d6581285afa177370d\" class=\"yellow-cta\">\r\n\t\t<div class=\"left\">\r\n\t\t\t<div class=\"left-wrap\">\r\n\t\t\t\t<h4 id=\"boomdevs_6\">\r\n\t\t\t\t\t\u0642\u0645 \u0628\u062a\u0645\u0643\u064a\u0646 \u0639\u0645\u0644\u0627\u0626\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062c\u0631\u0628\u0629 \u062f\u0639\u0645 \u0644\u0627 \u0645\u062b\u064a\u0644 \u0644\u0647\u0627\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\u0639\u0632\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062e\u0641\u0636 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0628\u0646\u0633\u0628\u0629 \u062a\u0635\u0644 \u0625\u0644\u0649 60% \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0646\u0635\u0629 \u0627\u0644\u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 \u0627\u0644\u0645\u062a\u0637\u0648\u0631\u0629 (DAP)\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/request-demo\/\"\r\n\t\t\t\t\t\tclass=\"button \">\r\n\t\t\t\t\t\t\u0627\u062d\u062c\u0632 \u0639\u0631\u0636 \u062a\u0648\u0636\u064a\u062d\u064a\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"right\">\r\n\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"610\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation.webp\" class=\"attachment-full size-full\" alt=\"Customer Support Automation Image\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation.webp 610w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/03\/customer-support-automation-96x96.webp 96w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/>\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\n<h3 id='1-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u0645\u0645\u062a\u0627\u0632\u0629-\u062a\u0639\u0632\u0632-\u0627\u0644\u0631\u0628\u062d\u064a\u0629'  id=\"boomdevs_7\" class=\"wp-block-heading\" >1. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0645\u062a\u0627\u0632\u0629 \u062a\u0639\u0632\u0632 \u0627\u0644\u0631\u0628\u062d\u064a\u0629<\/h3>\n\n\n\n<p>\u0644\u0627 \u062a\u0642\u062a\u0635\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0639\u0644\u0649 \u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0644\u0627\u0631\u062a\u064a\u0627\u062d \u0641\u062d\u0633\u0628\u061b \u0625\u0646\u0647 \u0645\u062d\u0631\u0643 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a \u0644\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629. \u0648\u0641\u0642\u064b\u0627 \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062b\u0627\u0642\u0628\u0629\u060c \u0623\u0628\u0644\u063a\u062a<a href=\"https:\/\/www.groovehq.com\/customer-service-statistics\" target=\"_blank\" rel=\"noreferrer noopener\"> 84% \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a<\/a> \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0628\u0646\u0634\u0627\u0637 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0632\u064a\u0627\u062f\u0629 \u0644\u0627\u062d\u0642\u0629 \u0641\u064a \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a. \u0648\u0647\u0630\u0627 \u064a\u0624\u0643\u062f \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062c\u0647\u0648\u062f \u0627\u0644\u0645\u0633\u062a\u0645\u0631\u0629 \u0644\u0631\u0641\u0639 \u0645\u0639\u0627\u064a\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<p>\u0639\u0644\u0627\u0648\u0629 \u0639\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u0635\u0628\u062d \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u0627\u0644\u0631\u0628\u062d\u064a\u0629 \u0623\u0643\u062b\u0631 \u0648\u0636\u0648\u062d\u0627 \u0645\u0639 \u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0623\u0646 \u0627\u0644\u062a\u062d\u0633\u0646 \u0627\u0644\u0645\u062a\u0648\u0627\u0636\u0639 \u0628\u0646\u0633\u0628\u0629 5% \u0641\u064a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0643\u0628\u064a\u0631\u0629 \u0641\u064a \u0627\u0644\u0623\u0631\u0628\u0627\u062d \u0628\u0646\u0633\u0628\u0629 <a href=\"https:\/\/media.bain.com\/Images\/BB_Prescription_cutting_costs.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">25<\/a>. \u064a\u062a\u0645 \u0627\u0644\u062a\u0623\u0643\u064a\u062f \u0639\u0644\u0649 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0645\u062a\u0627\u0632\u0629 \u0648\u0627\u0644\u0627\u0632\u062f\u0647\u0627\u0631 \u0627\u0644\u0645\u0627\u0644\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062d\u0642\u064a\u0642\u0629 \u0623\u0646 <a href=\"https:\/\/c1.sfdcstatic.com\/content\/dam\/web\/en_us\/www\/documents\/research\/salesforce-state-of-the-connected-customer-4th-ed.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">80% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u064a\u0642\u0648\u0644\u0648\u0646 \u0625\u0646 \u0627\u0644\u062e\u0628\u0631\u0629 \u0627\u0644\u062a\u064a \u062a\u0648\u0641\u0631\u0647\u0627 \u0627\u0644\u0634\u0631\u0643\u0629 \u0636\u0631\u0648\u0631\u064a\u0629 \u062a\u0645\u0627\u0645\u064b\u0627 \u0645\u062b\u0644 \u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0627 \u0623\u0648 \u062e\u062f\u0645\u0627\u062a\u0647\u0627.\u00a0<\/p>\n\n\n\n<p>\u0648\u0644\u0639\u0644 \u0627\u0644\u0623\u0645\u0631 \u0627\u0644\u0623\u0643\u062b\u0631 \u0625\u0642\u0646\u0627\u0639\u064b\u0627 \u0647\u0648 \u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643 \u0627\u0644\u062a\u064a \u062a\u0639\u0631\u0636 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0646\u0642\u062f\u064a\u0629 \u0627\u0644\u0645\u0648\u0636\u0648\u0639\u0629 \u0639\u0644\u0649 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0645\u064a\u0632\u0629. \u064a\u0639\u0628\u0631 <a href=\"https:\/\/www.salesforce.com\/blog\/customer-service-stats\/\" target=\"_blank\" rel=\"noreferrer noopener\">67%<\/a> \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0627\u0633\u062a\u0639\u062f\u0627\u062f\u0647\u0645 \u0644\u062f\u0641\u0639 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0642\u0627\u0628\u0644 \u062a\u062c\u0631\u0628\u0629 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062d\u0633\u0646\u0629. \u0648\u064a\u0624\u0643\u062f \u0647\u0630\u0627 \u0627\u0644\u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0644\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0645\u0627\u0644\u064a\u0627 \u0639\u0644\u0649 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0645\u062a\u0627\u0632\u0629 \u0648\u0627\u0644\u0631\u0628\u062d\u064a\u0629 \u0627\u0644\u0625\u062c\u0645\u0627\u0644\u064a\u0629 \u0644\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n\n<h3 id='2-\u0645\u0646-\u0627\u0644\u0645\u0631\u062c\u062d-\u0623\u0646-\u064a\u0646\u0634\u0631-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u0631\u0627\u0636\u0648\u0646-\u0627\u0644\u0643\u0644\u0645\u0629'  id=\"boomdevs_8\" class=\"wp-block-heading\" >2. \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u0646\u0634\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0631\u0627\u0636\u0648\u0646 \u0627\u0644\u0643\u0644\u0645\u0629<\/h3>\n\n\n\n<p>\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u062a\u062c\u0631\u0628\u062a\u0647\u0645 \u0644\u0627 \u064a\u0633\u0627\u0647\u0645\u0648\u0646 \u0641\u0642\u0637 \u0641\u064a \u0633\u0645\u0639\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u0627 \u064a\u0635\u0628\u062d\u0648\u0646 \u0645\u062f\u0627\u0641\u0639\u064a\u0646 \u0642\u064a\u0645\u064a\u0646 \u0639\u0646 \u0639\u0645\u0644\u0643. \u064a\u0642\u0648\u0644<a href=\"https:\/\/www.businesswire.com\/news\/home\/20130121005056\/en\/Nielsen-Global-Consumers-More-Likely-to-Buy-New-Products-from-Familiar-Brands#:~:text=While%2077%20percent%20of%20global,advertising%20(59%25)%20remain%20influential.\" target=\"_blank\" rel=\"noreferrer noopener\"> 77% \u0645\u0646 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u064a\u0646<\/a> \u0623\u0646 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0627\u0644\u0634\u0641\u0647\u064a\u0629 \u0645\u0646 \u0627\u0644\u0639\u0627\u0626\u0644\u0629 \u0648\u0627\u0644\u0623\u0635\u062f\u0642\u0627\u0621 \u0647\u064a \u0627\u0644\u0645\u0635\u062f\u0631 \u0627\u0644\u0623\u0643\u062b\u0631 \u0625\u0642\u0646\u0627\u0639\u0627 \u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0645\u0646\u062a\u062c \u0627\u0644\u062c\u062f\u064a\u062f. \u0648\u0647\u0630\u0627 \u064a\u0624\u0643\u062f \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u062f\u0627\u0626\u0645 \u0644\u0644\u0634\u0628\u0643\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0641\u064a \u062a\u0634\u0643\u064a\u0644 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643. \u062a\u0644\u0639\u0628 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062c\u064a\u062f\u0629 \u062f\u0648\u0631\u064b\u0627 \u0645\u062d\u0648\u0631\u064a\u064b\u0627 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u062b\u0642\u0629\u060c \u0648\u062a\u0634\u062c\u064a\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0645\u0634\u0627\u0631\u0643\u0629 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0645\u0639 \u0645\u0646 \u064a\u0639\u0631\u0641\u0648\u0646\u0647\u0645.<\/p>\n\n\n\n<p>\u0641\u064a \u0627\u0644\u0648\u0627\u0642\u0639\u060c \u0641\u0625\u0646 \u062a\u0623\u062b\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0645\u062a\u0627\u0632\u0629 \u064a\u062a\u062c\u0627\u0648\u0632 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061b \u0641\u0647\u0648 \u064a\u062a\u0645\u062a\u0639 \u0628\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u0631\u063a\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0634\u0631\u0643\u062a\u0643. \u0628\u0639\u062f \u062a\u062c\u0631\u0628\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629\u060c \u0623\u0639\u0631\u0628 <a href=\"https:\/\/www.groovehq.com\/customer-service-statistics\">69% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0639\u0646 \u0627\u062d\u062a\u0645\u0627\u0644\u064a\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0627\u0644\u0634\u0631\u0643\u0629 \u0644\u0644\u0622\u062e\u0631\u064a\u0646 \u062f\u0627\u062e\u0644 \u062f\u0648\u0627\u0626\u0631\u0647\u0645 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629.<\/p>\n\n\n\n<p>\u0648\u0645\u0639 \u0630\u0644\u0643\u060c \u0641\u0625\u0646 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0625\u062d\u0627\u0644\u0627\u062a \u062a\u0623\u062a\u064a \u0623\u064a\u0636\u064b\u0627 \u0645\u0639 \u0645\u0644\u0627\u062d\u0638\u0629 \u062a\u062d\u0630\u064a\u0631\u064a\u0629. \u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0623\u0646 \u0627\u0644\u0625\u062d\u0627\u0644\u0627\u062a \u0642\u0648\u064a\u0629 \u0641\u064a \u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0644\u0639\u0645\u0644\u0643\u060c \u0625\u0644\u0627 \u0623\u0646\u0647\u0627 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0639\u0645\u0644 \u0628\u0634\u0643\u0644 \u0633\u0644\u0628\u064a \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0643\u0627\u0641\u064a\u0629. \u0642\u062f \u062a\u0642\u0648\u062f \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0645\u0634\u0627\u0631\u0643\u0629 \u0639\u062f\u0645 \u0631\u0636\u0627\u0647\u0645 \u0645\u0639 \u0627\u0644\u0623\u0635\u062f\u0642\u0627\u0621 \u0648\u0627\u0644\u0632\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u0642\u062f \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0628\u0646\u0627\u0621 \u0633\u0645\u0639\u0629 \u0633\u0644\u0628\u064a\u0629 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u062f\u0641\u0639 \u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644.<\/p>\n\n\n\n<h3 id='3-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646-\u064a\u0632\u0646\u0648\u0646-\u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a-\u0628\u0634\u0643\u0644-\u0643\u0628\u064a\u0631'  id=\"boomdevs_9\" class=\"wp-block-heading\" >3. \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u064a\u0632\u0646\u0648\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631<\/h3>\n\n\n\n<p>\u0641\u064a \u0627\u0644\u0645\u0634\u0647\u062f \u0627\u0644\u0645\u0639\u0627\u0635\u0631\u060c \u062a\u0644\u0639\u0628 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u062f\u0648\u0631\u064b\u0627 \u062d\u0627\u0633\u0645\u064b\u0627 \u0641\u064a \u062a\u0634\u0643\u064a\u0644 \u0642\u0631\u0627\u0631\u0627\u062a <a href=\"https:\/\/www.inc.com\/craig-bloem\/84-percent-of-people-trust-online-reviews-as-much-.html?_ga=2.16733046.139892978.1630516549-664480350.1630352970\" target=\"_blank\" rel=\"noreferrer noopener\">\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646. \u064a\u0642\u0648\u0645 91%<\/a> \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0628\u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0628\u0646\u0634\u0627\u0637\u060c \u0645\u0645\u0627 \u064a\u0624\u0643\u062f \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0645\u062a\u0632\u0627\u064a\u062f\u0629 \u0644\u0647\u0630\u0647 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0629. \u0639\u0644\u0627\u0648\u0629 \u0639\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u062b\u0642 <a href=\"https:\/\/www.inc.com\/craig-bloem\/84-percent-of-people-trust-online-reviews-as-much-.html?_ga=2.16733046.139892978.1630516549-664480350.1630352970\" target=\"_blank\" rel=\"noreferrer noopener\">84%<\/a> \u0645\u0646 \u0627\u0644\u0623\u0641\u0631\u0627\u062f \u0628\u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0628\u0642\u062f\u0631 \u0645\u0627 \u064a\u062b\u0642\u0648\u0646 \u0628\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0630\u064a\u0646 \u064a\u0639\u0631\u0641\u0648\u0646\u0647\u0645. \u064a\u0639\u0631\u0636 \u0647\u0630\u0627 \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0645\u062d\u0648\u0631\u064a \u0627\u0644\u0630\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0644\u0639\u0628\u0647 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0641\u064a \u063a\u0631\u0633 \u0627\u0644\u062b\u0642\u0629 \u0641\u064a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646.<\/p>\n\n\n\n<p>\u064a\u062a\u0645 \u062a\u062d\u062f\u064a\u062f \u0625\u0646\u0634\u0627\u0621 \u062a\u062c\u0631\u0628\u0629 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0645\u062a\u0627\u0632\u0629 \u0643\u0645\u0633\u0627\u0631 \u0645\u0628\u0627\u0634\u0631 \u0644\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629. \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u062a\u062c\u062f \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0645\u0639 \u0641\u0631\u064a\u0642 \u0627\u0644\u062f\u0639\u0645 \u062a\u0639\u0628\u064a\u0631\u064b\u0627 \u0639\u0646\u0647\u0627 \u0641\u064a \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u0627\u0644\u0635\u0648\u0631\u0629 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0644\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n\n<p>\u0648\u0639\u0644\u0649 \u0627\u0644\u0639\u0643\u0633 \u0645\u0646 \u0630\u0644\u0643\u060c \u0641\u0625\u0646 \u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0642\u0635\u0648\u0631 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0643\u0628\u064a\u0631. \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u062a\u0642\u0648\u062f \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0627\u0644\u062a\u0639\u0628\u064a\u0631 \u0639\u0646 \u0639\u062f\u0645 \u0631\u0636\u0627\u0647\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a. \u0625\u0646 \u0645\u062f\u0649 \u0648\u0635\u0648\u0644 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u062c\u062f\u064a\u0631 \u0628\u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0629\u060c \u062d\u064a\u062b \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u062c\u062f\u064b\u0627 \u0623\u0646 \u064a\u0635\u0627\u062f\u0641\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0648\u0646. \u0648\u0647\u0630\u0627 \u064a\u0624\u0643\u062f \u0623\u0647\u0645\u064a\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0642\u0648\u064a\u0629 \u0641\u064a \u0627\u0644\u062a\u062e\u0641\u064a\u0641 \u0645\u0646 \u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u0645\u0634\u0627\u0639\u0631 \u0627\u0644\u0633\u0644\u0628\u064a\u0629 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a.<\/p>\n\n\n\n<h3 id='4-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u0645\u062a\u0641\u0648\u0642\u0629-\u062a\u0642\u0644\u0644-\u0645\u0646-\u0627\u0636\u0637\u0631\u0627\u0628-\u0627\u0644\u0639\u0645\u0644\u0627\u0621'  id=\"boomdevs_10\" class=\"wp-block-heading\" >4. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0641\u0648\u0642\u0629 \u062a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0636\u0637\u0631\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n\n\n\n<p>\u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629\u060c \u064a\u0639\u062f \u0627\u0644\u062a\u062e\u0641\u064a\u0641 \u0645\u0646 \u062a\u063a\u064a\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u062f\u0641\u064b\u0627 \u062d\u064a\u0648\u064a\u064b\u0627. \u0627\u0644\u0647\u062f\u0641 \u0644\u064a\u0633 \u0645\u062c\u0631\u062f \u0634\u0631\u0627\u0621 \u0644\u0645\u0631\u0629 \u0648\u0627\u062d\u062f\u0629 \u0648\u0644\u0643\u0646 \u0625\u0642\u0627\u0645\u0629 \u0639\u0644\u0627\u0642\u0629 \u062a\u0634\u062c\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0639\u0648\u062f\u0629 \u0628\u0634\u0643\u0644 \u0645\u062a\u0643\u0631\u0631.<\/p>\n\n\n\n<p>\u062a\u062a\u0645\u062b\u0644 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u0642\u0648\u064a\u0629 \u0644\u062a\u0642\u0644\u064a\u0644 \u062a\u063a\u064a\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0627\u0644\u062b\u0627\u0628\u062a \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0645\u062a\u0627\u0632\u0629. \u0648\u0645\u0646 \u0627\u0644\u0645\u062b\u064a\u0631 \u0644\u0644\u062f\u0647\u0634\u0629 \u0623\u0646 <a href=\"https:\/\/blog.hubspot.com\/service\/customer-acquisition-study?__hstc=13271144.395ac5b6da496d444eddd013b52d3f07.1709735875487.1710843056109.1710849578553.27&amp;__hssc=13271144.1.1710849578553&amp;__hsfp=3221486661\" target=\"_blank\" rel=\"noreferrer noopener\">93% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0639\u0644\u0649 \u0627\u0633\u062a\u0639\u062f\u0627\u062f \u0644\u0625\u062c\u0631\u0627\u0621 \u0639\u0645\u0644\u064a\u0627\u062a \u0634\u0631\u0627\u0621 \u0645\u062a\u0643\u0631\u0631\u0629 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u062a\u062c\u0631\u0628\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629. \u062a\u0624\u0643\u062f \u0647\u0630\u0647 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0639\u0645\u064a\u0642 \u0627\u0644\u0630\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u062d\u062f\u062b\u0647 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0648\u0644\u0627\u0621 \u0648\u062a\u0634\u062c\u064a\u0639 \u062a\u0643\u0631\u0627\u0631 \u0627\u0644\u0623\u0639\u0645\u0627\u0644.<\/p>\n\n\n\n<p>\u0648\u0639\u0644\u0649 \u0627\u0644\u0639\u0643\u0633 \u0645\u0646 \u0630\u0644\u0643\u060c \u0641\u0625\u0646 \u062a\u062f\u0627\u0639\u064a\u0627\u062a \u0633\u0648\u0621 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0636\u0637\u0631\u0627\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u064a\u0631\u0629 \u0628\u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0629. \u0628\u0639\u062f \u062a\u062c\u0631\u0628\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0633\u0644\u0628\u064a\u0629\u060c \u0623\u0628\u0644\u063a <a href=\"https:\/\/www.groovehq.com\/customer-service-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">89%<\/a> \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0639\u0646 \u0627\u062e\u062a\u064a\u0627\u0631\u0647\u0645 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u0646\u0627\u0641\u0633. \u0648\u064a\u0633\u0644\u0637 \u0647\u0630\u0627 \u0627\u0644\u0627\u0646\u062e\u0641\u0627\u0636 \u0627\u0644\u062d\u0627\u062f \u0641\u064a \u0627\u0644\u0648\u0644\u0627\u0621 \u0627\u0644\u0636\u0648\u0621 \u0639\u0644\u0649 \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u062d\u0627\u0633\u0645 \u0627\u0644\u0630\u064a \u062a\u0644\u0639\u0628\u0647 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0646\u0639\u0647\u0645 \u0645\u0646 \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0628\u062f\u0627\u0626\u0644.<\/p>\n\n\n\n<h3 id='5-\u064a\u0631\u062a\u0628\u0637-\u0631\u0636\u0627-\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646-\u0628\u062c\u0648\u062f\u0629-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621'  id=\"boomdevs_11\" class=\"wp-block-heading\" >5. \u064a\u0631\u062a\u0628\u0637 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h3>\n\n\n\n<p>\u062a\u0639\u062f \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631\u064b\u0627 \u0623\u0633\u0627\u0633\u064a\u064b\u0627 \u0644\u0646\u062c\u0627\u062d \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645\u060c \u0645\u0639 \u0622\u062b\u0627\u0631 \u0645\u0644\u062d\u0648\u0638\u0629 \u0639\u0644\u0649 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0627\u0644\u0646\u0645\u0648.<\/p>\n\n\n\n<p>\u064a\u064f\u0638\u0647\u0631 <a href=\"https:\/\/www.gallup.com\/workplace\/236366\/right-culture-not-employee-satisfaction.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">\u0627\u0644\u0628\u062d\u062b \u0627\u0644\u0630\u064a \u0623\u062c\u0631\u062a\u0647 Gallup <\/a>\u0648\u062c\u0648\u062f \u0635\u0644\u0629 \u0645\u0628\u0627\u0634\u0631\u0629\u060c \u062d\u064a\u062b \u064a\u0643\u0634\u0641 \u0623\u0646 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0630\u0648\u064a \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0627\u0644\u064a\u0629 \u064a\u062d\u0642\u0642\u0648\u0646 \u0632\u064a\u0627\u062f\u0629 \u0643\u0628\u064a\u0631\u0629 \u0628\u0646\u0633\u0628\u0629 10% \u0641\u064a \u062a\u0642\u064a\u064a\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0648\u064a\u0624\u0643\u062f \u0647\u0630\u0627 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0639\u0644\u0649 \u062a\u0631\u0627\u0628\u0637 \u0627\u0644\u0631\u0636\u0627 \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0648\u0627\u0644\u062e\u0627\u0631\u062c\u064a\u060c \u0645\u0645\u0627 \u064a\u062b\u064a\u0631 \u0627\u0644\u0633\u0624\u0627\u0644: \u0623\u064a\u0647\u0645\u0627 \u064a\u0623\u062a\u064a \u0623\u0648\u0644\u0627\u060c \u0627\u0644\u0645\u0648\u0638\u0641\u0648\u0646 \u0627\u0644\u0633\u0639\u062f\u0627\u0621 \u0623\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0633\u0639\u062f\u0627\u0621\u061f \u062a\u0643\u0645\u0646 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0641\u064a \u062a\u0639\u0632\u064a\u0632\u0647\u0645\u0627 \u0627\u0644\u0645\u062a\u0628\u0627\u062f\u0644\u060c \u0648\u0625\u0638\u0647\u0627\u0631 \u0623\u0647\u0645\u064a\u0629 \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0633\u0639\u0627\u062f\u0629 \u0639\u0644\u0649 \u062c\u0645\u064a\u0639 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644.<\/p>\n\n\n\n<p>\u0648\u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0631\u0624\u0649\u060c \u064a\u0634\u064a\u0631 \u062a\u0642\u0631\u064a\u0631 \u062d\u0627\u0644\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0639\u0627\u0645 <a href=\"https:\/\/blog.hubspot.com\/service\/state-of-service-report?hubs_content=blog.hubspot.com%2Fservice%2Fimportance-customer-service&amp;hubs_content-cta=our%202022%20State%20of%20Customer%20Service%20report&amp;__hstc=13271144.395ac5b6da496d444eddd013b52d3f07.1709735875487.1710843056109.1710849578553.27&amp;__hssc=13271144.1.1710849578553&amp;__hsfp=3221486661\" target=\"_blank\" rel=\"noreferrer noopener\">2022 \u0627\u0644\u0635\u0627\u062f\u0631 \u0639\u0646 Hubspot<\/a> \u0625\u0644\u0649 \u0623\u0646 \u0645\u0627 \u064a\u0642\u0631\u0628 \u0645\u0646 40% \u0645\u0646 \u0642\u0627\u062f\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0646\u0638\u0631\u0648\u0646 \u0625\u0644\u0649 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0623\u0646\u0647\u0627 \u0646\u0641\u0642\u0627\u062a \u0648\u0644\u064a\u0633\u062a \u0645\u062d\u0631\u0643\u064b\u0627 \u0644\u0644\u0646\u0645\u0648. \u062a\u062a\u0645\u062a\u0639 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0641\u0631\u0635\u0629 \u062f\u0639\u0645 \u0641\u0631\u0642 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062f\u064a\u0647\u0627 \u0628\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0648\u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645. \u0639\u0646\u062f\u0645\u0627 \u062a\u0643\u0648\u0646 \u0645\u062c\u0647\u0632\u0629 \u0644\u0644\u062a\u0641\u0648\u0642 \u0641\u064a \u0623\u062f\u0648\u0627\u0631\u0647\u0645\u060c \u0645\u0648\u0638\u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0635\u0628\u062d \u0623\u0643\u062b\u0631 \u0631\u0627\u062d\u0629 \u0648\u062f\u0648\u0627\u0641\u0639\u060c \u0648\u062e\u0644\u0642 \u062a\u0623\u062b\u064a\u0631 \u0625\u064a\u062c\u0627\u0628\u064a \u0644\u064a\u0633 \u0641\u0642\u0637 \u0639\u0644\u0649 \u0631\u0636\u0627\u0647\u0645 \u0627\u0644\u062e\u0627\u0635 \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u0627 \u0639\u0644\u0649 \u0627\u0644\u0633\u0639\u0627\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<h3 id='6-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u0645\u062a\u0645\u064a\u0632\u0629-\u062a\u0639\u0632\u0632-\u0633\u0645\u0639\u0629-\u0627\u0644\u0623\u0639\u0645\u0627\u0644'  id=\"boomdevs_12\" class=\"wp-block-heading\" >6. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0645\u064a\u0632\u0629 \u062a\u0639\u0632\u0632 \u0633\u0645\u0639\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644<\/h3>\n\n\n\n<p>\u064a\u0645\u062a\u062f \u062a\u0623\u062b\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0645\u064a\u0632\u0629 \u0625\u0644\u0649 \u0645\u0627 \u0647\u0648 \u0623\u0628\u0639\u062f \u0645\u0646 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629\u060c \u0645\u0645\u0627 \u064a\u0624\u062b\u0631 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631 \u0639\u0644\u0649 \u0633\u0645\u0639\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u0646\u0645\u0648 \u0639\u0644\u0627\u0645\u062a\u0647\u0627 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n\n<p>\u064a\u0623\u062e\u0630 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u0648\u0646 \u0641\u064a \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0641\u0639\u0627\u0644 \u0641\u064a \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645\u060c \u062d\u064a\u062b \u064a\u0633\u062a\u062e\u062f\u0645\u0647\u0627 <a href=\"https:\/\/www.salesforce.com\/resources\/research-reports\/state-of-the-connected-customer\/\" target=\"_blank\" rel=\"noreferrer noopener\">78%<\/a> \u0643\u0639\u0627\u0645\u0644 \u0631\u0626\u064a\u0633\u064a \u0639\u0646\u062f \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631 \u0628\u0634\u0623\u0646 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0631\u0643\u0629 \u0623\u0645 \u0644\u0627. \u0648\u0647\u0630\u0627 \u064a\u0624\u0643\u062f \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u062d\u0627\u0633\u0645 \u0627\u0644\u0630\u064a \u062a\u0644\u0639\u0628\u0647 \u0633\u0645\u0639\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u062a\u0634\u0643\u064a\u0644 \u062a\u0641\u0636\u064a\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646. \u0648\u0627\u0644\u0623\u0647\u0645 \u0645\u0646 \u0630\u0644\u0643\u060c \u0623\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0627 \u062a\u0642\u062a\u0635\u0631 \u0639\u0644\u0649 \u0645\u0645\u062b\u0644\u064a \u0627\u0644\u062e\u0637\u0648\u0637 \u0627\u0644\u0623\u0645\u0627\u0645\u064a\u0629\u061b \u062a\u0624\u062b\u0631 \u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u064a\u0646 \u0623\u062b\u0646\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0628\u064a\u0639 \u0623\u064a\u0636\u064b\u0627 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645. \u0648\u0646\u062a\u064a\u062c\u0629 \u0644\u0630\u0644\u0643\u060c \u064a\u0635\u0628\u062d \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0627\u0631\u0628 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0647\u062f\u0641\u064b\u0627 \u0623\u0633\u0627\u0633\u064a\u064b\u0627 \u0644\u0623\u064a \u062f\u0648\u0631 \u064a\u0648\u0627\u062c\u0647 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<p>\u0625\u0646 \u062a\u0646\u0645\u064a\u0629 \u062b\u0642\u0627\u0641\u0629 \u0648\u0633\u0645\u0639\u0629 \u0642\u0648\u064a\u0629 \u0647\u064a \u0636\u0631\u0648\u0631\u0629 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u0623\u064a \u0639\u0644\u0627\u0645\u0629 \u062a\u062c\u0627\u0631\u064a\u0629. \u064a\u062a\u0636\u0645\u0646 \u0630\u0644\u0643 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u062a\u0628\u0646\u064a\u0647\u0627\u060c \u0648\u062a\u0645\u064a\u064a\u0632 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0646 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646\u060c \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u0645\u0631\u0626\u064a\u0629 \u0644\u062a\u0639\u0643\u0633 \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u0645\u062d\u062f\u062f\u0629. \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u0633\u0627\u0647\u0645 \u0639\u0631\u0636 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0644\u0649 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0625\u0638\u0647\u0627\u0631 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u062c\u064a\u062f\u0629 \u0641\u064a \u0628\u0646\u0627\u0621 \u0633\u0645\u0639\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629. \u0648\u0627\u0644\u062c\u062f\u064a\u0631 \u0628\u0627\u0644\u0630\u0643\u0631 \u0623\u0646 \u0646\u0633\u0628\u0629 \u0645\u0630\u0647\u0644\u0629 \u062a\u0628\u0644\u063a <a href=\"https:\/\/www.groovehq.com\/customer-service-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">55% \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646<\/a> \u064a\u0635\u0628\u062d\u0648\u0646 \u0639\u0645\u0644\u0627\u0621 \u0628\u0633\u0628\u0628 \u0633\u0645\u0639\u0629 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0631\u0627\u0626\u0639\u0629.<\/p>\n\n\n\n<h3 id='7-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629-\u062a\u0645\u0646\u062d\u0643-\u0645\u064a\u0632\u0629-\u062a\u0646\u0627\u0641\u0633\u064a\u0629'  id=\"boomdevs_13\" class=\"wp-block-heading\" >7. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u062a\u0645\u0646\u062d\u0643 \u0645\u064a\u0632\u0629 \u062a\u0646\u0627\u0641\u0633\u064a\u0629<\/h3>\n\n\n\n<p>\u0641\u064a \u0645\u0634\u0647\u062f \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0634\u062f\u064a\u062f \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629\u060c \u064a\u0639\u062f \u0627\u0644\u062a\u0645\u064a\u0632 \u0623\u0645\u0631\u064b\u0627 \u0636\u0631\u0648\u0631\u064a\u064b\u0627 \u0644\u0644\u0646\u062c\u0627\u062d. \u064a\u0639\u062f \u0627\u0644\u0645\u0646\u062a\u062c \u0630\u0648 \u0627\u0644\u0633\u0645\u0639\u0629 \u0627\u0644\u0637\u064a\u0628\u0629 \u0623\u0645\u0631\u064b\u0627 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629\u060c \u0648\u0644\u0643\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u062a\u0639\u0645\u0644 \u0628\u0645\u062b\u0627\u0628\u0629 \u0639\u0627\u0645\u0644 \u062a\u0645\u064a\u064a\u0632 \u0631\u0626\u064a\u0633\u064a. \u064a\u0639\u0648\u062f \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0628\u062d\u062b \u0625\u0644\u0649 \u0639\u0627\u0645 1995\u060c \u0648\u0642\u062f \u0633\u0644\u0637 \u0627\u0644\u0636\u0648\u0621 \u0639\u0644\u0649 \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u0645\u062a\u0645\u062b\u0644\u0629 \u0641\u064a \u0645\u0639\u0627\u0645\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0645\u0646 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629. \u0648\u0647\u0648 \u064a\u062a\u062c\u0627\u0648\u0632 \u0627\u0644\u0645\u062c\u0627\u0645\u0644\u0627\u062a \u0639\u0644\u0649 \u0627\u0644\u0647\u0627\u062a\u0641\u060c \u0648\u064a\u0645\u062a\u062f \u0625\u0644\u0649 \u0635\u064a\u0627\u063a\u0629 \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0636\u0645\u0646 \u0634\u0639\u0648\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0637\u0648\u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0634\u0631\u0627\u0621.<\/p>\n\n\n\n<p>\u0628\u063a\u0636 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0627\u0644\u0635\u0646\u0627\u0639\u0629\u060c \u0643\u0644 \u0639\u0645\u0644 \u064a\u0637\u0645\u062d \u0625\u0644\u0649 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0627\u0644\u0623\u0641\u0636\u0644. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0644\u0639\u0628 \u062f\u0648\u0631\u0627 \u0645\u062d\u0648\u0631\u064a\u0627 \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0647\u0630\u0627 \u0627\u0644\u062a\u0645\u064a\u0632. \u064a\u0645\u062b\u0644 Churn\u060c \u062d\u064a\u062b \u064a\u062a\u0648\u0642\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0627\u0644\u0639\u0645\u0644 \u0628\u0633\u0628\u0628 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0633\u064a\u0626\u0629\u060c \u062a\u062d\u062f\u064a\u064b\u0627 \u0633\u0627\u0626\u062f\u064b\u0627. \u0625\u0646 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0623\u062b\u0646\u0627\u0621 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0627\u0644\u0623\u0648\u0644 \u064a\u0645\u0643\u0646 \u0623\u0646 \u062a\u0645\u0646\u0639 \u062d\u062f\u0648\u062b <a href=\"https:\/\/learn.g2.com\/customer-reviews-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">67% <\/a>\u0645\u0646 \u0627\u0644\u0627\u0636\u0637\u0631\u0627\u0628. \u0648\u0647\u0630\u0627 \u0644\u0627 \u064a\u062d\u062a\u0641\u0638 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0636\u0639 \u0627\u0644\u0634\u0631\u0643\u0629 \u0623\u064a\u0636\u064b\u0627 \u0641\u064a \u0648\u0636\u0639 \u064a\u0633\u0645\u062d \u0644\u0647\u0627 \u0628\u0627\u0643\u062a\u0633\u0627\u0628 \u0639\u0645\u0644\u0627\u0621 \u063a\u064a\u0631 \u0631\u0627\u0636\u064a\u0646 \u0645\u0646 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u064a\u0646. \u064a\u062a\u0645\u062a\u0639 \u0641\u0631\u064a\u0642 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a \u0648\u0627\u0644\u0645\u062f\u0631\u0628 \u062c\u064a\u062f\u064b\u0627 \u0628\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0646\u0645\u0648 \u0648\u0648\u0644\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<p>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062c\u064a\u062f\u0629 \u0647\u064a \u0646\u0642\u0637\u0629 \u0628\u064a\u0639 \u0642\u064a\u0645\u0629 \u0644\u0623\u064a \u0639\u0645\u0644 \u062a\u062c\u0627\u0631\u064a. \u0639\u0646\u062f \u0645\u0648\u0627\u062c\u0647\u0629 \u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0645\u0627\u062b\u0644\u0629\u060c \u0645\u0646 \u0627\u0644\u0645\u0631\u062c\u062d \u0623\u0646 \u064a\u062e\u062a\u0627\u0631 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u0648\u0646 \u0627\u0644\u0634\u0631\u0643\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0645\u062a\u0639 \u0628\u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0641\u0627\u0626\u0642\u0629. \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0641\u0639\u0627\u0644\u0629 \u0644\u0627 \u062a\u0628\u0646\u064a \u0639\u0644\u0627\u0642\u0627\u062a \u062f\u0627\u0626\u0645\u0629 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u062a\u0642\u062f\u0645 \u0623\u064a\u0636\u064b\u0627 \u0645\u064a\u0632\u0629 \u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649.<\/p>\n\n\n\n<h3 id='8-\u062e\u062f\u0645\u0629-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0628\u0645\u062b\u0627\u0628\u0629-\u0648\u0633\u064a\u0644\u0629-\u062a\u0633\u0648\u064a\u0642-\u0625\u0636\u0627\u0641\u064a\u0629'  id=\"boomdevs_14\" class=\"wp-block-heading\" >8. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0645\u062b\u0627\u0628\u0629 \u0648\u0633\u064a\u0644\u0629 \u062a\u0633\u0648\u064a\u0642 \u0625\u0636\u0627\u0641\u064a\u0629<\/h3>\n\n\n\n<p>\u062a\u062a\u062c\u0627\u0648\u0632 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u061b \u0625\u0646\u0647 \u064a\u0633\u0639\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644\u0647\u0645 \u0633\u0639\u062f\u0627\u0621 \u0648\u0645\u0639\u062c\u0628\u064a\u0646 \u062d\u0642\u064b\u0627. \u063a\u0627\u0644\u0628\u064b\u0627 \u0645\u0627 \u064a\u064f\u062a\u0631\u062c\u0645 \u0647\u0630\u0627 \u0627\u0644\u0631\u0636\u0627 \u0625\u0644\u0649 \u062a\u062c\u0627\u0631\u0628 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u064a\u062a\u0645 \u0645\u0634\u0627\u0631\u0643\u062a\u0647\u0627 \u0639\u0644\u0649 \u0645\u0646\u0635\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a. \u0648\u0627\u0644\u062c\u062f\u064a\u0631 \u0628\u0627\u0644\u0630\u0643\u0631 \u0623\u0646 <a href=\"https:\/\/www.salesforce.com\/form\/pdf\/state-of-the-connected-customer-2nd-edition\/?d=7010M000000uQVWQA2\" target=\"_blank\" rel=\"noreferrer noopener\">72% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0633\u064a\u0634\u0627\u0631\u0643\u0648\u0646 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0627\u0644\u062c\u064a\u062f\u0629 \u0645\u0639 \u0627\u0644\u0622\u062e\u0631\u064a\u0646. \u0639\u0646\u062f\u0645\u0627 \u064a\u0639\u062c\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u062e\u062f\u0645\u0629 \u0627\u0644\u0634\u0631\u0643\u0629\u060c \u064a\u0635\u0628\u062d\u0648\u0646 \u0639\u0646 \u0637\u064a\u0628 \u062e\u0627\u0637\u0631 \u0645\u0646\u0627\u0635\u0631\u064a\u0646\u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062a\u0636\u062e\u064a\u0645 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0639\u0628\u0631 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629.<\/p>\n\n\n\n<p>\u064a\u0638\u0647\u0631 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0634\u0641\u0647\u064a \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a \u0643\u0634\u0643\u0644 \u0642\u0648\u064a \u0645\u0646 \u0623\u0634\u0643\u0627\u0644 \u0627\u0644\u0625\u0639\u0644\u0627\u0646. \u064a\u0634\u0627\u0631\u0643 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0631\u0627\u0636\u0648\u0646 \u062a\u062c\u0627\u0631\u0628\u0647\u0645 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0645\u0639 \u0627\u0644\u0623\u0635\u062f\u0642\u0627\u0621 \u0648\u0627\u0644\u0639\u0627\u0626\u0644\u0629\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0623\u0631\u0628\u0627\u062d \u0648\u0643\u0630\u0644\u0643 \u062a\u0646\u0645\u064a\u0629 \u0648\u0636\u0639 \u0645\u0631\u0628\u062d \u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u064a\u0646. \u0625\u0646\u0647\u0627 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0641\u0639\u0627\u0644\u0629 \u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a\u060c \u062d\u064a\u062b \u062a\u062c\u0644\u0628 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f \u0628\u064a\u0646\u0645\u0627 \u062a\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u062a\u0648\u0635\u064a\u0629 \u0628\u0627\u0644\u0645\u0646\u062a\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n\n\n\n<p>\u0625\u0646 \u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0634\u0641\u0647\u064a \u0628\u0639\u064a\u062f \u0627\u0644\u0645\u062f\u0649. \u0639\u0646\u062f\u0645\u0627 \u064a\u0634\u0627\u0631\u0643 \u0634\u062e\u0635 \u0645\u0627 \u062a\u062c\u0631\u0628\u062a\u0647 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629\u060c \u0641\u0625\u0646 \u0644\u062f\u064a\u0647 \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u0639\u062f\u0629 \u0623\u0634\u062e\u0627\u0635 \u0622\u062e\u0631\u064a\u0646\u060c \u0645\u0645\u0627 \u064a\u062e\u0644\u0642 \u062a\u0623\u062b\u064a\u0631\u064b\u0627 \u0645\u0636\u0627\u0639\u0641\u064b\u0627 \u0644\u0644\u062a\u0648\u0635\u064a\u0627\u062a. \u0647\u0630\u0627 \u0627\u0644\u0634\u0643\u0644 \u0627\u0644\u0639\u0636\u0648\u064a \u0648\u0627\u0644\u062d\u0642\u064a\u0642\u064a \u0645\u0646 \u0627\u0644\u0625\u0639\u0644\u0627\u0646\u0627\u062a \u0644\u064a\u0633 \u0645\u062c\u0627\u0646\u064a\u064b\u0627 \u0644\u0644\u0634\u0631\u0643\u0629 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0639\u0632\u0632 \u0623\u064a\u0636\u064b\u0627 \u0645\u062c\u062a\u0645\u0639\u064b\u0627 \u0625\u064a\u062c\u0627\u0628\u064a\u064b\u0627 \u062d\u0648\u0644 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n\n<h3 id='9-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u062d\u062f\u064a\u062b\u0629-\u062a\u062d\u0645\u0644-\u062a\u0648\u0642\u0639\u0627\u062a-\u062e\u062f\u0645\u0629-\u0639\u0627\u0644\u064a\u0629'  id=\"boomdevs_15\" class=\"wp-block-heading\" >9. \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u062a\u062d\u0645\u0644 \u062a\u0648\u0642\u0639\u0627\u062a \u062e\u062f\u0645\u0629 \u0639\u0627\u0644\u064a\u0629<\/h3>\n\n\n\n<p>\u0644\u0642\u062f \u0623\u062d\u062f\u062b \u0638\u0647\u0648\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u062b\u0648\u0631\u0629 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062d\u064a\u062b \u0642\u062f\u0645 \u0627\u0644\u062f\u0639\u0645 \u0639\u0628\u0631 \u0642\u0646\u0648\u0627\u062a \u0645\u062a\u0646\u0648\u0639\u0629 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 \u0627\u0644\u0633\u0627\u0639\u0629 \u0637\u0648\u0627\u0644 \u0623\u064a\u0627\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639. \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0639\u0635\u0631 \u0627\u0644\u0631\u0642\u0645\u064a\u060c \u0648\u0635\u0644\u062a \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u063a\u064a\u0631 \u0645\u0633\u0628\u0648\u0642\u0629. \u062d\u0627\u0644\u064a\u064b\u0627\u060c \u064a\u062a\u0648\u0642\u0639 <a href=\"https:\/\/www.salesforce.com\/resources\/articles\/customer-expectations\/?sfdc-redirect=369#:~:text=Seventy%2Dtwo%20percent%20of%20consumers,a%20number%2C%20not%20an%20individual.\" target=\"_blank\" rel=\"noreferrer noopener\">72% \u0645\u0646 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646<\/a> \u0623\u0646 \u062a\u0641\u0647\u0645 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645 \u0648\u062a\u0639\u0627\u0645\u0644\u0647\u0645 \u0643\u0623\u0641\u0631\u0627\u062f \u0641\u0631\u064a\u062f\u064a\u0646. \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u0641\u0625\u0646 <a href=\"https:\/\/www.salesforce.com\/resources\/articles\/customer-expectations\/?sfdc-redirect=369#:~:text=Seventy%2Dtwo%20percent%20of%20consumers,a%20number%2C%20not%20an%20individual.\" target=\"_blank\" rel=\"noreferrer noopener\">66% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u0633\u064a\u062a\u062d\u0648\u0644\u0648\u0646 \u0625\u0644\u0649 \u0645\u0646\u0627\u0641\u0633 \u0625\u0630\u0627 \u0634\u0639\u0631\u0648\u0627 \u0623\u0646\u0647\u0645 \u064a\u0639\u0627\u0645\u0644\u0648\u0646 \u0639\u0644\u0649 \u0623\u0646\u0647\u0645 \u0645\u062c\u0631\u062f \u0631\u0642\u0645 \u0648\u0644\u064a\u0633 \u0641\u0631\u062f\u064b\u0627.<\/p>\n\n\n\n<p>\u062a\u0643\u062b\u0641\u062a \u0627\u0644\u062f\u0639\u0648\u0629 \u0625\u0644\u0649 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0645\u064a\u0632\u0629\u060c \u062d\u064a\u062b \u0623\u0639\u0631\u0628 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0646\u0635\u0641 \u0627\u0644\u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0630\u064a\u0646 \u0634\u0645\u0644\u0647\u0645 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 (<a href=\"https:\/\/www.businesswire.com\/news\/home\/20210330005706\/en\" target=\"_blank\" rel=\"noreferrer noopener\">58%<\/a>) \u0639\u0646 \u062a\u0648\u0642\u0639\u0627\u062a \u0645\u062a\u0632\u0627\u064a\u062f\u0629 \u0628\u0639\u062f \u0643\u0648\u0641\u064a\u062f-19. \u0644\u0627 \u064a\u062a\u0648\u0642\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u062f\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u0631\u064a\u0642 \u062e\u062f\u0645\u0629 \u0639\u0645\u0644\u0627\u0621 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0637\u0627\u0644\u0628\u0648\u0646\u0647 \u0628\u0623\u0646 \u064a\u0643\u0648\u0646 \u0645\u0646 \u0627\u0644\u062f\u0631\u062c\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0648\u0633\u0631\u064a\u0639 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629.\u00a0<\/p>\n\n\n\n<p>\u0648\u0641\u064a \u062a\u0644\u0628\u064a\u0629 \u0647\u0630\u0647 \u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0645\u0631\u062a\u0641\u0639\u0629\u060c \u062a\u0648\u0627\u062c\u0647 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u062d\u062f\u064a \u0627\u0644\u0645\u062a\u0645\u062b\u0644 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u0645\u062a\u0633\u0642\u0629 \u0639\u0628\u0631 \u0627\u0644\u0642\u0646\u0648\u0627\u062a. \u0639\u0644\u0649 \u0627\u0644\u0631\u063a\u0645 \u0645\u0646 \u0623\u0646 <a href=\"https:\/\/www.qualtrics.com\/xm-institute\/global-study-roi-of-customer-experience-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">71% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/a> \u064a\u0631\u063a\u0628\u0648\u0646 \u0641\u064a \u0627\u0644\u0627\u062a\u0633\u0627\u0642 \u0639\u0628\u0631 \u062c\u0645\u064a\u0639 \u0627\u0644\u0642\u0646\u0648\u0627\u062a\u060c \u0625\u0644\u0627 \u0623\u0646 <a href=\"https:\/\/www.qualtrics.com\/xm-institute\/global-study-roi-of-customer-experience-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">29%<\/a> \u0641\u0642\u0637 \u064a\u0639\u062a\u0642\u062f\u0648\u0646 \u0623\u0646\u0647\u0645 \u064a\u062a\u0644\u0642\u0648\u0646\u0647 \u062d\u0627\u0644\u064a\u064b\u0627. \u0628\u0641\u0636\u0644 \u0627\u0644\u0628\u062f\u0627\u0626\u0644\u060c \u064a\u0633\u062a\u0643\u0634\u0641 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0639\u0627\u0635\u0631\u0648\u0646 \u0628\u0633\u0647\u0648\u0644\u0629 \u062e\u064a\u0627\u0631\u0627\u062a \u0623\u062e\u0631\u0649 \u0625\u0630\u0627 \u0643\u0627\u0646\u0648\u0627 \u063a\u064a\u0631 \u0631\u0627\u0636\u064a\u0646. \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0623\u0646 \u062a\u0635\u0639\u062f\u060c \u0645\u062a\u062c\u0627\u0648\u0632\u0629 \u062a\u0648\u0642\u0639\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u0623\u0645\u064a\u0646 \u0648\u0632\u0631\u0627\u0639\u0629 \u0642\u0627\u0639\u062f\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u062e\u0644\u0635\u064a\u0646.<\/p>\n\n\n\n<h3 id='10-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0623\u0645\u0631-\u062d\u064a\u0648\u064a-\u0644\u0644\u0646\u062c\u0627\u062d-\u0627\u0644\u0645\u0633\u062a\u0645\u0631-\u0644\u0644\u0623\u0639\u0645\u0627\u0644'  id=\"boomdevs_16\" class=\"wp-block-heading\" >10. \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631 \u062d\u064a\u0648\u064a \u0644\u0644\u0646\u062c\u0627\u062d \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0644\u0644\u0623\u0639\u0645\u0627\u0644<\/h3>\n\n\n\n<p>\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0647\u064a \u0641\u064a \u0627\u0644\u0623\u0633\u0627\u0633 \u062d\u0648\u0644 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0644\u0634\u0631\u064a\u0627\u0646 \u0627\u0644\u062d\u064a\u0627\u0629 \u0645\u0646 \u0623\u064a \u0639\u0645\u0644\u0627\u0621 business\u2014its. \u0625\u0646\u0647\u0627 \u062c\u0648\u0647\u0631 \u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629. \u0628\u062f\u0648\u0646\u0647\u0645\u060c \u0644\u0646 \u062a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u0639\u0644\u0627\u0645\u0629 \u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0625\u0637\u0644\u0627\u0642. \u0641\u064a \u0627\u0644\u0645\u0634\u0647\u062f \u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a \u0644\u0644\u0633\u0648\u0642 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629\u060c \u064a\u0635\u0628\u062d \u0625\u0639\u0637\u0627\u0621 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\u0644\u0645\u0627 \u064a\u0639\u0628\u0631 \u0639\u0646\u0647 \u0639\u0645\u0644\u0627\u0624\u0643\u060c \u0644\u064a\u0633 \u0641\u0642\u0637 \u0628\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u064b\u0627 \u0628\u0627\u0644\u0639\u0648\u0627\u0637\u0641 \u0627\u0644\u0643\u0627\u0645\u0646\u0629 \u0648\u0631\u0627\u0621 \u0631\u0633\u0627\u0626\u0644\u0647\u0645. \u0634\u062c\u0639\u0647\u0645 \u0639\u0644\u0649 \u0645\u0634\u0627\u0631\u0643\u0629 \u0623\u0641\u0643\u0627\u0631\u0647\u0645 \u0648\u0627\u0647\u062a\u0645\u0627\u0645\u0627\u062a\u0647\u0645 \u0628\u0634\u0643\u0644 \u0639\u0644\u0646\u064a\u060c \u0648\u0645\u0646 \u062b\u0645 \u0625\u0638\u0647\u0627\u0631 \u0645\u0634\u0627\u0631\u0643\u062a\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u0639\u0627\u062f\u0629 \u0635\u064a\u0627\u063a\u0629 \u0623\u0648 \u062a\u0644\u062e\u064a\u0635 \u0646\u0642\u0627\u0637\u0647\u0645. \u0648\u0647\u0630\u0627 \u0644\u0627 \u064a\u0636\u0645\u0646 \u0641\u0647\u0645\u064b\u0627 \u0648\u0627\u0636\u062d\u064b\u0627 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647\u0645 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0646\u0642\u0644 \u0623\u064a\u0636\u064b\u0627 \u0627\u0647\u062a\u0645\u0627\u0645\u064b\u0627 \u062d\u0642\u064a\u0642\u064a\u064b\u0627. \u064a\u0624\u062f\u064a \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0627\u0644\u0646\u0634\u0637 \u0625\u0644\u0649 \u0625\u0646\u0634\u0627\u0621 \u0627\u062a\u0635\u0627\u0644\u060c \u064a\u064f\u0638\u0647\u0631 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0646 \u0623\u0635\u0648\u0627\u062a\u0647\u0645 \u0645\u0633\u0645\u0648\u0639\u0629 \u0648\u0645\u0642\u062f\u0631\u0629\u060c \u0645\u0645\u0627 \u064a\u0645\u0647\u062f \u0627\u0644\u0637\u0631\u064a\u0642 \u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0647\u0627\u062f\u0641\u0629 \u0648\u0645\u062a\u0639\u0627\u0637\u0641\u0629.<\/p>\n\n\n\n<h3 id='3-\u0627\u0644\u062a\u062d\u0644\u064a-\u0628\u0627\u0644\u0635\u0628\u0631-\u0648\u0627\u0644\u062a\u0641\u0627\u0647\u0645'  id=\"boomdevs_20\" class=\"wp-block-heading\" >3. \u0627\u0644\u062a\u062d\u0644\u064a \u0628\u0627\u0644\u0635\u0628\u0631 \u0648\u0627\u0644\u062a\u0641\u0627\u0647\u0645<\/h3>\n\n\n\n<p>\u064a\u0634\u0643\u0644 \u0627\u0644\u0635\u0628\u0631 \u0648\u0627\u0644\u0641\u0647\u0645 \u062d\u062c\u0631 \u0627\u0644\u0623\u0633\u0627\u0633 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062b\u0627\u0644\u064a\u0629. \u0625\u062f\u0631\u0627\u0643 \u0623\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0642\u062f \u064a\u0648\u0627\u062c\u0647\u0648\u0646 \u062a\u062d\u062f\u064a\u0627\u062a\u060c \u0648\u0642\u062f \u062a\u0631\u062a\u0641\u0639 \u0639\u0648\u0627\u0637\u0641\u0647\u0645. \u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0643\u0644 \u0645\u0648\u0642\u0641 \u0628\u0633\u0644\u0648\u0643 \u0647\u0627\u062f\u0626\u060c \u0645\u0645\u0627 \u064a\u062a\u064a\u062d \u0645\u0633\u0627\u062d\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0644\u062a\u0639\u0628\u064a\u0631 \u0639\u0646 \u0623\u0646\u0641\u0633\u0647\u0645 \u0628\u0634\u0643\u0644 \u0643\u0627\u0645\u0644. \u0645\u0627\u0631\u0633 \u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0648\u0636\u0639 \u0646\u0641\u0633\u0643 \u0641\u064a \u0645\u0643\u0627\u0646\u0647\u0645\u060c \u0648\u0641\u0647\u0645 \u0648\u062c\u0647\u0627\u062a \u0646\u0638\u0631\u0647\u0645\u060c \u0648\u0625\u0638\u0647\u0627\u0631 \u0627\u0644\u0631\u063a\u0628\u0629 \u0641\u064a \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0639\u0632\u064a\u0632 \u0646\u0647\u062c \u0627\u0644\u0645\u0631\u064a\u0636 \u0648\u0627\u0644\u0641\u0647\u0645\u060c \u0641\u0625\u0646\u0643 \u0644\u0627 \u062a\u0646\u0632\u0639 \u0641\u062a\u064a\u0644 \u0627\u0644\u062a\u0648\u062a\u0631 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u062a\u062e\u0644\u0642 \u0623\u064a\u0636\u064b\u0627 \u0628\u064a\u0626\u0629 \u064a\u0634\u0639\u0631 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0644\u062f\u0639\u0645 \u0648\u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0637\u0648\u0627\u0644 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062d\u0644.<\/p>\n\n\n\n<h3 id='4-\u0627\u0644\u062a\u0648\u0627\u0635\u0644-\u0628\u0648\u0636\u0648\u062d-\u0648\u0625\u064a\u062c\u0627\u0632'  id=\"boomdevs_21\" class=\"wp-block-heading\" >4. \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0628\u0648\u0636\u0648\u062d \u0648\u0625\u064a\u062c\u0627\u0632<\/h3>\n\n\n\n<p>\u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u064a\u0639\u062f \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0641\u0639\u0627\u0644 \u0628\u0645\u062b\u0627\u0628\u0629 \u0645\u062d\u0648\u0631 \u0623\u0633\u0627\u0633\u064a \u0644\u0644\u0646\u062c\u0627\u062d. \u0646\u0633\u0639\u0649 \u062c\u0627\u0647\u062f\u064a\u0646 \u0644\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0648\u0636\u0648\u062d \u0648\u0627\u0644\u0625\u064a\u062c\u0627\u0632 \u0641\u064a \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0643. \u0627\u0633\u062a\u062e\u062f\u0645 \u0644\u063a\u0629 \u0648\u0627\u0636\u062d\u0629\u060c \u0648\u0627\u062a\u062c\u0647 \u0628\u0639\u064a\u062f\u064b\u0627 \u0639\u0646 \u0627\u0644\u062a\u0639\u0642\u064a\u062f \u063a\u064a\u0631 \u0627\u0644\u0636\u0631\u0648\u0631\u064a. \u0642\u0645 \u0628\u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0648\u0627\u0644\u062d\u0644\u0648\u0644 \u0644\u0636\u0645\u0627\u0646 \u0641\u0647\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0644\u0645\u062d\u062a\u0648\u0649 \u0628\u0633\u0647\u0648\u0644\u0629. \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0645\u0648\u062c\u0632 \u0644\u0627 \u064a\u0639\u0632\u0632 \u0627\u0644\u0641\u0647\u0645 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0639\u0631\u0636 \u0623\u064a\u0636\u064b\u0627 \u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629\u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0647\u0645 \u0641\u064a \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0648\u0627\u0644\u0641\u0639\u0627\u0644\u0629.<\/p>\n\n\n\n<h3 id='5-\u0643\u0646-\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u064b\u0627'  id=\"boomdevs_22\" class=\"wp-block-heading\" >5. \u0643\u0646 \u0627\u0633\u062a\u0628\u0627\u0642\u064a\u064b\u0627<\/h3>\n\n\n\n<p>\u062a\u062a\u0636\u0645\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0642\u064a\u0629 \u062a\u0648\u0642\u0639 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627 \u0642\u0628\u0644 \u0623\u0646 \u062a\u0635\u0628\u062d \u0645\u0634\u0643\u0644\u0627\u062a. \u062e\u0630 \u0632\u0645\u0627\u0645 \u0627\u0644\u0645\u0628\u0627\u062f\u0631\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0623\u0648 \u0627\u0644\u0646\u0635\u0627\u0626\u062d \u0623\u0648 \u0627\u0644\u062d\u0644\u0648\u0644 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629 \u0627\u0644\u062a\u064a \u0642\u062f \u064a\u062c\u062f\u0647\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0641\u064a\u062f\u0629. \u0643\u0646 \u0627\u0633\u062a\u0628\u0627\u0642\u064a\u064b\u0627 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629\u060c \u0633\u0648\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0623\u0648 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0648\u0642\u0627\u0626\u064a\u0629 \u0644\u0644\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u0645\u062d\u062a\u0645\u0644\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0628\u0642\u0627\u0621 \u062e\u0637\u0648\u0629 \u0648\u0627\u062d\u062f\u0629 \u0625\u0644\u0649 \u0627\u0644\u0623\u0645\u0627\u0645\u060c \u0641\u0625\u0646\u0643 \u0644\u0627 \u062a\u0639\u0631\u0636 \u0627\u0644\u062a\u0632\u0627\u0645\u0643 \u0628\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u062a\u062e\u0644\u0642 \u0623\u064a\u0636\u064b\u0627 \u062a\u062c\u0631\u0628\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u062a\u062a\u062c\u0627\u0648\u0632 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a.<\/p>\n\n\n\n<h3 id='6-\u0627\u0644\u062d\u0635\u0648\u0644-\u0639\u0644\u0649-\u0631\u062f\u0648\u062f-\u0627\u0644\u0641\u0639\u0644-\u0648\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629'  id=\"boomdevs_23\" class=\"wp-block-heading\" >6. \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0639\u0644 \u0648\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629<\/h3>\n\n\n\n<p>\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0647\u0648 \u0641\u064a \u0635\u0645\u064a\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629. \u0627\u0644\u0633\u0639\u064a \u0628\u0646\u0634\u0627\u0637 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0639\u0644 \u0644\u0641\u0647\u0645 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0648\u0627\u0644\u062a\u0648\u0642\u0639\u0627\u062a. \u0633\u0648\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0627\u062a \u0623\u0648 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u060c \u0642\u0645 \u0628\u062c\u0645\u0639 \u0627\u0644\u0623\u0641\u0643\u0627\u0631 \u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0647\u0645 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u062a\u0643. \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u062a\u0627\u0628\u0639 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0639\u062f \u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0623\u0648 \u0625\u0643\u0645\u0627\u0644 \u0645\u0639\u0627\u0645\u0644\u0629\u060c \u0645\u0645\u0627 \u064a\u062f\u0644 \u0639\u0644\u0649 \u0627\u0644\u062a\u0632\u0627\u0645\u0643 \u0628\u0631\u0636\u0627\u0647\u0645 \u0648\u0645\u0639\u0627\u0644\u062c\u0629 \u0623\u064a \u0645\u062e\u0627\u0648\u0641 \u0628\u0627\u0642\u064a\u0629. \u064a\u0624\u062f\u064a \u062f\u0645\u062c \u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a \u0648\u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u062e\u0637\u0648\u0637 \u0627\u062a\u0635\u0627\u0644 \u0645\u0641\u062a\u0648\u062d\u0629 \u0625\u0644\u0649 \u0625\u0646\u0634\u0627\u0621 \u0646\u0647\u062c \u064a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0648\u0644\u0627\u0621 \u0648\u0627\u0644\u062b\u0642\u0629.<\/p>\n\n\n\n<h3 id='7-\u0625\u0636\u0641\u0627\u0621-\u0627\u0644\u0637\u0627\u0628\u0639-\u0627\u0644\u0634\u062e\u0635\u064a-\u0639\u0644\u0649-\u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a-\u0627\u0644\u062e\u0627\u0635\u0629-\u0628\u0643'  id=\"boomdevs_24\" class=\"wp-block-heading\" >7. \u0625\u0636\u0641\u0627\u0621 \u0627\u0644\u0637\u0627\u0628\u0639 \u0627\u0644\u0634\u062e\u0635\u064a \u0639\u0644\u0649 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643<\/h3>\n\n\n\n<p>\u0641\u064a \u0645\u062c\u0627\u0644 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062d\u062c\u0645 \u0648\u0627\u062d\u062f \u0644\u0627 \u064a\u0646\u0627\u0633\u0628 \u0627\u0644\u062c\u0645\u064a\u0639. \u0642\u0645 \u0628\u062a\u0635\u0645\u064a\u0645 \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0643 \u0648\u0641\u0642\u064b\u0627 \u0644\u0644\u062a\u0641\u0636\u064a\u0644\u0627\u062a \u0648\u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0634\u0639\u0631\u0648\u0646 \u0628\u0627\u0644\u062a\u0642\u062f\u064a\u0631 \u0648\u0627\u0644\u0641\u0647\u0645. \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a\u060c \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627 \u0628\u0627\u0644\u0627\u0633\u0645 \u0648\u0627\u0644\u0625\u0634\u0627\u0631\u0629 \u0625\u0644\u0649 \u062a\u0641\u0627\u0639\u0644\u0627\u062a\u0647\u0645 \u0627\u0644\u0633\u0627\u0628\u0642\u0629. \u062a\u0648\u0642\u0639 \u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0648\u062a\u0642\u062f\u064a\u0645 \u062a\u0648\u0635\u064a\u0627\u062a \u0645\u062e\u0635\u0635\u0629. \u0648\u0647\u0630\u0627 \u0644\u0627 \u064a\u0639\u0632\u0632 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0639\u0632\u0632 \u0623\u064a\u0636\u064b\u0627 \u0627\u0644\u0634\u0639\u0648\u0631 \u0628\u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0648\u0627\u0644\u0648\u0644\u0627\u0621. \u064a\u0648\u0636\u062d \u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0623\u0646 \u062e\u062f\u0645\u062a\u0643 \u0644\u064a\u0633\u062a \u0645\u062c\u0631\u062f \u0645\u0639\u0627\u0645\u0644\u0627\u062a \u0648\u0644\u0643\u0646\u0647\u0627 \u062a\u0631\u062a\u0643\u0632 \u0639\u0644\u0649 \u0641\u0647\u0645 \u062d\u0642\u064a\u0642\u064a \u0644\u0631\u062d\u0644\u0629 \u0643\u0644 \u0639\u0645\u064a\u0644 \u0627\u0644\u0641\u0631\u064a\u062f\u0629.<\/p>\n\n\n\n<h3 id='8-\u0627\u0633\u062a\u062e\u062f\u0627\u0645-\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627-\u0644\u0635\u0627\u0644\u062d\u0643'  id=\"boomdevs_25\" class=\"wp-block-heading\" >8. \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0644\u0635\u0627\u0644\u062d\u0643<\/h3>\n\n\n\n<p>\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0623\u0645\u0631 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0644\u062a\u0648\u0641\u064a\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u0639\u0627\u0644\u064a\u0629. \u062f\u0645\u062c \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0627\u0633\u062a\u0639\u0644\u0627\u0645\u0627\u062a \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0641\u0648\u0631\u060c \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0648\u0631\u064a. \u062a\u0646\u0641\u064a\u0630 \u0628\u0648\u0627\u0628\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0630\u0627\u062a\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0645\u0643\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0627\u0644\u0639\u062b\u0648\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u062d\u0644\u0648\u0644 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0642\u0644. \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CRM) \u0644\u062a\u062a\u0628\u0639 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645 \u0648\u062a\u0627\u0631\u064a\u062e\u0647\u0645\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u062a\u062c\u0631\u0628\u0629 \u0634\u062e\u0635\u064a\u0629 \u0648\u0633\u0644\u0633\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0628\u0646\u064a \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0628\u0634\u0643\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u060c \u0641\u0625\u0646\u0643 \u0644\u0627 \u062a\u0642\u0648\u0645 \u0641\u0642\u0637 \u0628\u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u0627 \u062a\u0639\u0632\u064a\u0632 \u0631\u062d\u0644\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0634\u0627\u0645\u0644\u0629.<\/p>\n\n\n\n<h2 id='\u0643\u064a\u0641-\u064a\u0645\u0643\u0646-\u0623\u0646-\u064a\u0633\u0627\u0639\u062f\u0643-yellow-ai-\u0639\u0644\u0649-\u0623\u062a\u0645\u062a\u0629-\u062f\u0639\u0645-\u0627\u0644\u0639\u0645\u0644\u0627\u0621-\u0627\u0644\u062e\u0627\u0635-\u0628\u0643'  id=\"boomdevs_26\" class=\"wp-block-heading\" >\u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0633\u0627\u0639\u062f\u0643 Yellow.ai \u0639\u0644\u0649 \u0623\u062a\u0645\u062a\u0629 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643<\/h2>\n\n\n\n<p>\u0643\u0645\u0627 \u0633\u0644\u0637\u0646\u0627 \u0627\u0644\u0636\u0648\u0621 \u0639\u0644\u0649 \u0623\u0647\u0645\u064a\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u062f\u0639\u0648\u0646\u0627 \u0646\u062a\u0639\u0645\u0642 \u0641\u064a \u0643\u064a\u0641\u064a\u0629 \u062a\u062f\u062e\u0644 Yellow.ai \u0644\u062a\u0639\u0632\u064a\u0632 \u0644\u0639\u0628\u0629 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643. \u0645\u0639 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0645\u062a\u0637\u0648\u0631\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u0645\u0629 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062a\u0648\u0644\u064a\u062f\u064a\u060c \u064a\u0636\u0645\u0646 Yellow.ai \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0627\u0644\u062f\u0631\u062c\u0629 \u0627\u0644\u0623\u0648\u0644\u0649. \u062a\u062a\u0641\u0648\u0642 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0647\u0630\u0647 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0633\u0644\u0633\u0629 \u0648\u0645\u0633\u0627\u0639\u062f\u0629 \u0634\u062e\u0635\u064a\u0629. \u062f\u0639\u0648\u0646\u0627 \u0646\u0643\u0634\u0641 \u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u062a\u064a \u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0646\u0642\u0644 \u0628\u0647\u0627 Yellow.ai \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062a\u0627\u0644\u064a.<\/p>\n\n\n\n<h3 id='1-\u0645\u062a\u0627\u062d-24-7'  id=\"boomdevs_27\" class=\"wp-block-heading\" >1. \u0645\u062a\u0627\u062d 24\/7<\/h3>\n\n\n\n<p>\u0644\u0627 \u062a\u062a\u0648\u0641\u0631 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0640 Yellow.ai \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 \u0627\u0644\u0633\u0627\u0639\u0629 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0645\u0643\u0646 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647\u0627 \u0623\u064a\u0636\u064b\u0627 \u0641\u064a \u0623\u064a \u0633\u0627\u0639\u0629. \u064a\u0636\u0645\u0646 \u0647\u0630\u0627 \u0627\u0644\u0645\u0632\u064a\u062c \u0623\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0645\u0643\u0646\u0647\u0645 \u0637\u0644\u0628 \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0643\u0644\u0645\u0627 \u0627\u062d\u062a\u0627\u062c\u0648\u0627 \u0625\u0644\u064a\u0647\u0627\u060c \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0625\u0646\u0634\u0627\u0621 \u0646\u0638\u0627\u0645 \u062f\u0639\u0645 \u0633\u0631\u064a\u0639 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0648\u0645\u062a\u0645\u062d\u0648\u0631 \u062d\u0648\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u064a\u0639\u0632\u0632 \u0639\u0627\u0645\u0644 \u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u062c\u0639\u0644 \u0627\u0644\u062f\u0639\u0645 \u0633\u0647\u0644 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u064a\u0647 \u0648\u0648\u062f\u0648\u062f\u064b\u0627.<\/p>\n\n\n\n<h3 id='2-\u062a\u062d\u0644\u064a\u0644-\u0627\u0644\u0645\u0634\u0643\u0644\u0629'  id=\"boomdevs_28\" class=\"wp-block-heading\" >2. \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629<\/h3>\n\n\n\n<p>\u062a\u062a\u0641\u0648\u0642 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u0645\u0629 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0641\u064a \u062a\u0634\u0631\u064a\u062d \u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0645\u0633\u062a\u0648\u0627\u0647\u0627 \u0627\u0644\u062c\u0630\u0631\u064a. \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0648\u0642\u062f\u0631\u0627\u062a \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a\u060c \u062a\u0648\u0641\u0631 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0647\u0630\u0647 \u062a\u062d\u0644\u064a\u0644\u0627\u064b \u062b\u0627\u0642\u0628\u064b\u0627\u060c \u0645\u0645\u0627 \u064a\u0633\u0645\u062d \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u0641\u0647\u0645 \u0648\u0645\u0639\u0627\u0644\u062c\u0629 \u062c\u0648\u0647\u0631 \u0627\u0647\u062a\u0645\u0627\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u062a\u0639\u0645\u0644 \u0647\u0630\u0647 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u062a\u0636\u0645\u0646 \u062f\u0642\u0629 \u062f\u0642\u064a\u0642\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n\n\n\n<h3 id='3-\u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a-\u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629-\u0627\u0644\u062a\u064a-\u062a\u0639\u0645\u0644-\u0628\u0627\u0644\u0628\u0631\u0645\u062c\u0629-\u0627\u0644\u0644\u063a\u0648\u064a\u0629-\u0627\u0644\u0639\u0635\u0628\u064a\u0629'  id=\"boomdevs_29\" class=\"wp-block-heading\" >3. \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0628\u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u0627\u0644\u0639\u0635\u0628\u064a\u0629<\/h3>\n\n\n\n<p>\u062a\u0639\u0645\u0644 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0644\u063a\u0627\u062a \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 \u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 (NLP) \u0645\u0646 Yellow.ai \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0642\u062f\u0631\u0629 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0639\u0644\u0649 \u0627\u0644\u0641\u0647\u0645 \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0628\u0641\u0639\u0627\u0644\u064a\u0629 \u0644\u0645\u0642\u0627\u0635\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0633\u064a\u0627\u0642\u0627\u062a\u0647\u0645. \u0647\u0630\u0647 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0644\u0627 \u062a\u0633\u0627\u0647\u0645 \u0641\u0642\u0637 \u0641\u064a \u062a\u062c\u0631\u0628\u0629 \u0645\u062a\u0641\u0648\u0642\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0644\u0643\u0646 \u0623\u064a\u0636\u0627 \u062a\u0633\u0627\u0639\u062f \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0628\u0634\u0643\u0644 \u0648\u0627\u0636\u062d \u0648\u0645\u0648\u062c\u0632\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0647\u0627\u062f\u0641\u0629 \u0648\u0645\u062f\u0631\u0643\u0629 \u0644\u0644\u0633\u064a\u0627\u0642.<\/p>\n\n\n\n<h3 id='4-\u0627\u0644\u062a\u062e\u0635\u064a\u0635-\u0627\u0644\u0639\u0627\u0644\u064a'  id=\"boomdevs_30\" class=\"wp-block-heading\" >4. \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0639\u0627\u0644\u064a<\/h3>\n\n\n\n<p>\u062a\u062a\u0641\u0648\u0642 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 AI \u0627\u0644\u062a\u064a \u062a\u0645 \u062a\u0635\u0645\u064a\u0645\u0647\u0627 \u0628\u0648\u0627\u0633\u0637\u0629 Yellow.ai \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0645\u062e\u0635\u0635\u0629. \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0644\u064a\u0644 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u060c \u062a\u0642\u0648\u0645 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0647\u0630\u0647 \u0628\u062a\u062e\u0635\u064a\u0635 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0623\u0641\u0631\u0627\u062f. \u064a\u0639\u0632\u0632 \u0647\u0630\u0627 \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0645\u0646 \u0627\u0644\u062a\u062e\u0635\u064a\u0635 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u0636\u0627\u0647\u0645\u060c \u0648\u064a\u0639\u0632\u0632 \u0648\u062c\u0648\u062f \u0627\u062a\u0635\u0627\u0644 \u0623\u0643\u062b\u0631 \u0641\u0627\u0626\u062f\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0648\u0627\u0644\u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629.<\/p>\n\n\n\n<h3 id='5-\u062a\u062d\u0644\u064a\u0644-\u0627\u0644\u0645\u0634\u0627\u0639\u0631'  id=\"boomdevs_31\" class=\"wp-block-heading\" >5. \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0634\u0627\u0639\u0631<\/h3>\n\n\n\n<p>\u062a\u0633\u062a\u062e\u062f\u0645 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0640 Yellow.ai \u062a\u062d\u0644\u064a\u0644\u064b\u0627 \u0645\u062a\u0642\u062f\u0645\u064b\u0627 \u0644\u0644\u0645\u0634\u0627\u0639\u0631\u060c \u0645\u0645\u0627 \u064a\u0645\u0643\u0646\u0647\u0627 \u0645\u0646 \u0641\u0647\u0645 \u0646\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646 \u0648\u0645\u0632\u0627\u062c\u0647\u0645. \u064a\u0636\u0645\u0646 \u0647\u0630\u0627 \u0627\u0644\u0646\u0647\u062c \u0627\u0644\u0645\u062e\u0635\u0635 \u0625\u062c\u0631\u0627\u0621 \u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0633\u0644\u0633\u0629 \u0648\u0645\u062a\u0643\u064a\u0641\u0629\u060c \u0648\u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0644\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0641\u0631\u062f\u064a\u0629. \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0630\u0644\u0643\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0639\u062f\u0645 \u0631\u0636\u0627 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u060c \u0648\u0627\u0644\u062a\u0635\u0639\u064a\u062f \u062a\u0644\u0642\u0627\u0626\u064a\u064b\u0627 \u0625\u0644\u0649 \u0648\u0643\u064a\u0644 \u0628\u0634\u0631\u064a \u0644\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0628\u0643\u0641\u0627\u0621\u0629.<\/p>\n\n\n\n<h3 id='6-\u062c\u0645\u0639-\u0631\u062f\u0648\u062f-\u0627\u0644\u0641\u0639\u0644'  id=\"boomdevs_32\" class=\"wp-block-heading\" >6. \u062c\u0645\u0639 \u0631\u062f\u0648\u062f \u0627\u0644\u0641\u0639\u0644<\/h3>\n\n\n\n<p>\u062a\u0642\u062f\u0645 Yellow.ai \u0623\u062f\u0648\u0627\u062a \u0634\u0627\u0645\u0644\u0629 \u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0633\u062a\u062e\u0644\u0627\u0635 \u0631\u0624\u0649 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0646\u0641\u064a\u0630. \u062a\u0642\u0648\u0645 \u0645\u0646\u0635\u062a\u0646\u0627 \u0628\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0631\u062f\u0648\u062f \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639 \u0648\u0627\u0644\u062a\u0639\u0644\u064a\u0642\u0627\u062a. \u064a\u0648\u0641\u0631 \u0647\u0630\u0627 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u062a\u0641\u0635\u064a\u0644\u064a \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u0647\u0645\u064b\u0627 \u0648\u0627\u0636\u062d\u064b\u0627 \u0644\u0623\u062f\u0627\u0626\u0647\u0627 \u0648\u0645\u062c\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u062d\u0633\u064a\u0646. \u0648\u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0639\u062a\u0645\u0627\u062f \u0646\u0647\u062c \u0642\u0627\u0626\u0645 \u0639\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u064a\u0645\u0643\u0646 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u062a\u062d\u0633\u064a\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0645\u0631\u060c \u0645\u0645\u0627 \u064a\u0636\u0645\u0646 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0631\u0636\u0627 \u0639\u0627\u0644\u064a\u0629 \u0648\u0645\u0633\u062a\u062f\u0627\u0645\u0629.<\/p>\n\n\n\n<p>\u0643\u0645\u0627 \u0643\u0646\u062a \u0642\u062f \u0627\u0643\u062a\u0633\u0628\u062a \u0631\u0624\u0649 \u062d\u0648\u0644 \u0642\u062f\u0631\u0627\u062a \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 Yellow.ai\u060c \u062f\u0639\u0648\u0646\u0627 \u0646\u062a\u0639\u0645\u0642 \u0641\u064a \u0623\u0645\u062b\u0644\u0629 \u0627\u0644\u0639\u0627\u0644\u0645 \u0627\u0644\u062d\u0642\u064a\u0642\u064a \u0645\u0646 \u062e\u0644\u0627\u0644 \u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u062d\u0627\u0644\u0629. \u0627\u0643\u062a\u0634\u0641 \u0643\u064a\u0641 \u0642\u0627\u0645\u062a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0628\u062a\u0633\u062e\u064a\u0631 \u0642\u0648\u0629 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0627\u0644\u0645\u0648\u0644\u062f\u0629 \u0644\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0644\u062a\u0639\u0632\u064a\u0632 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0626\u0647\u0627 \u0648\u0631\u0641\u0639 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629.<\/p>\n\n\n\n<h2 id='\u0642\u0635\u0635-\u0627\u0644\u0646\u062c\u0627\u062d'  id=\"boomdevs_33\" class=\"wp-block-heading\" >\u0642\u0635\u0635 \u0627\u0644\u0646\u062c\u0627\u062d<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"652\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Frame-427320528.webp\" alt=\"\" class=\"wp-image-87874\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Frame-427320528.webp 522w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Frame-427320528-240x300.webp 240w\" sizes=\"auto, (max-width: 522px) 100vw, 522px\" \/><\/figure>\n\n\n\n<p><strong>Indigo \u064a\u0639\u0632\u0632 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/p>\n\n\n\n<p>\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 \u062a\u0639\u0632\u064a\u0632 Indigo \u0644\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 87% \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/p>\n\n\n\n<p><a href=\"https:\/\/yellow.ai\/ar\/case-study\/indigo-boosts-customer-satisfaction\/\"><strong>\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f<\/strong><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/hyundai-hero-820x1024.webp\" alt=\"\" class=\"wp-image-105891\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/hyundai-hero-820x1024.webp 820w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/hyundai-hero-240x300.webp 240w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/hyundai-hero-768x959.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/hyundai-hero-150x187.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/07\/hyundai-hero.webp 1044w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n\n\n\n<p><strong>\u062a\u0639\u0645\u0644 &#8220;Hyundai&#8221; \u0639\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u064a\u0631\u0627\u062f\u0627\u062a \u0648\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u062a\u0645\u062a\u0629 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/strong><\/p>\n\n\n\n<p>\u0627\u0633\u062a\u0643\u0634\u0641 \u0643\u064a\u0641 \u0623\u062f\u062a \u0623\u062a\u0645\u062a\u0629 Yellow.ai \u0625\u0644\u0649 \u0645\u0628\u064a\u0639\u0627\u062a \u0633\u064a\u0627\u0631\u0627\u062a ~1000\u060c \u0648\u0645\u0639\u062f\u0644 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u062a\u062c\u0632\u0626\u0629 \u0628\u0646\u0633\u0628\u0629 10%\u060c \u0648\u0623\u0643\u062b\u0631 \u0645\u0646 1.4 \u0645\u0644\u064a\u0648\u0646 \u0638\u0647\u0648\u0631 \u0644\u0644\u0645\u0633\u062a\u062e\u062f\u0645<\/p>\n\n\n\n<p><a href=\"https:\/\/yellow.ai\/ar\/case-study\/hyundai\/\"><strong>\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f<\/strong><\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/11\/pelago-hero-1-820x1024.webp\" alt=\"\" class=\"wp-image-117771\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/11\/pelago-hero-1-820x1024.webp 820w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/11\/pelago-hero-1-240x300.webp 240w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/11\/pelago-hero-1-768x959.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/11\/pelago-hero-1-150x187.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/11\/pelago-hero-1.webp 1044w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n\n\n\n<p><strong>\u062a\u0639\u064a\u062f Pelago \u062a\u0635\u0648\u0631 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0648\u0643\u0644\u0627\u0621 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a \u0627\u0644\u062a\u0648\u0644\u064a\u062f\u064a\u064a\u0646 \u0627\u0644\u0645\u062f\u0639\u0648\u0645\u064a\u0646 \u0628\u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0635\u0637\u0646\u0627\u0639\u064a<\/strong><\/p>\n\n\n\n<p>\u0641\u064a \u063a\u0636\u0648\u0646 \u0633\u062a\u0629 \u0623\u0633\u0627\u0628\u064a\u0639 \u0641\u0642\u0637 \u0645\u0646 \u0628\u062f\u0621 \u0627\u0644\u0628\u062b \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u060c \u0644\u0645 \u062a\u0642\u0645 Pelago \u0628\u062a\u0639\u064a\u064a\u0646 \u0623\u0643\u062b\u0631 \u0645\u0646 5000 \u0645\u0633\u062a\u062e\u062f\u0645 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u062d\u0642\u0642\u062a \u0623\u064a\u0636\u064b\u0627 \u0645\u0639\u062f\u0644 \u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0630\u0647\u0644 \u0628\u0646\u0633\u0628\u0629 50!<\/p>\n\n\n\n<p><a href=\"https:\/\/yellow.ai\/ar\/case-study\/pelago-reimagines-customer-experience-with-gen-ai-powered-conversational-ai-agents\/\"><strong>\u0627\u0642\u0631\u0623 \u0627\u0644\u0645\u0632\u064a\u062f<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 id='\u062e\u0627\u062a\u0645\u0629'  id=\"boomdevs_34\" class=\"wp-block-heading\" >\u062e\u0627\u062a\u0645\u0629<\/h2>\n\n\n\n<p>\u0625\u0646 \u0641\u0647\u0645 \u0633\u0628\u0628 \u0623\u0647\u0645\u064a\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0623\u0645\u0631 \u0645\u062d\u0648\u0631\u064a \u0641\u064a \u0645\u0634\u0647\u062f \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a \u0627\u0644\u064a\u0648\u0645. \u0625\u0646\u0647 \u062d\u062c\u0631 \u0627\u0644\u0632\u0627\u0648\u064a\u0629 \u0627\u0644\u0630\u064a \u0644\u0627 \u064a\u062f\u0639\u0645 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0648\u0644\u0627\u0626\u0647\u0645 \u0641\u062d\u0633\u0628\u060c \u0628\u0644 \u064a\u0644\u0639\u0628 \u0623\u064a\u0636\u064b\u0627 \u062f\u0648\u0631\u064b\u0627 \u062d\u0627\u0633\u0645\u064b\u0627 \u0641\u064a \u0631\u0628\u062d\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0648\u0633\u0645\u0639\u062a\u0647\u0627. \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0647\u064a \u0645\u0645\u0627\u0631\u0633\u0629 \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 \u0648\u0645\u062a\u0637\u0648\u0631\u0629\u060c \u062d\u064a\u062b \u064a\u062c\u0628 \u0639\u0644\u0649 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0648\u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0648\u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0639\u0645\u0644\u0627\u0626\u0647\u0627. \u0647\u0630\u0627 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0628\u0627\u0644\u062a\u0645\u064a\u0632 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u0645\u064a\u0632 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u0646\u0627\u062c\u062d\u0629 \u0639\u0646 \u0627\u0644\u0628\u0642\u064a\u0629.<\/p>\n\n\n\n<p>\u064a\u0645\u0643\u0646 \u0623\u0646 \u064a\u0624\u062f\u064a \u062f\u0645\u062c \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u0645\u062b\u0644 \u0631\u0648\u0628\u0648\u062a\u0627\u062a \u0627\u0644\u062f\u0631\u062f\u0634\u0629 \u0645\u0646 Yellow.ai \u0625\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u0639\u0627\u0644\u064a\u0629 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631\u060c \u0648\u0645\u0639 \u0627\u062d\u062a\u0636\u0627\u0646\u0646\u0627 \u0644\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u060c \u062a\u0635\u0628\u062d \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u062a\u0637\u0648\u0631\u0629 \u0636\u0631\u0648\u0631\u064a\u0629 \u0641\u064a \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062a\u0645\u064a\u0632 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0627\u0631\u062a\u0642\u0627\u0621 \u0628\u0647.<\/p>\n\n\n\t<div id=\"yellow-cta-block_86379c52a010c30a16c23a2e9ee8ea06\" class=\"yellow-cta\">\r\n\t\t<div class=\"left\">\r\n\t\t\t<div class=\"left-wrap\">\r\n\t\t\t\t<h4 id=\"boomdevs_35\">\r\n\t\t\t\t\t\u062a\u062d\u0648\u064a\u0644 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0627\u0644\u064a\u0648\u0645 \u0645\u0639 Yellow.ai\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\u0641\u062a\u062d \u0625\u0645\u0643\u0627\u0646\u0627\u062a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0627\u0633\u062a\u062b\u0646\u0627\u0626\u064a\u0629 \u0641\u064a \u0639\u0627\u0645 2024. \u0627\u0633\u062a\u0643\u0634\u0641 \u0643\u064a\u0641 \u064a\u0645\u0643\u0646 \u0644\u0640 Yellow.ai \u0625\u062d\u062f\u0627\u062b \u062b\u0648\u0631\u0629 \u0641\u064a \u062a\u0641\u0627\u0639\u0644\u0627\u062a \u0639\u0645\u0644\u0627\u0626\u0643 \u0648\u0631\u0641\u0639 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643.\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t<a href=\"https:\/\/yellow.ai\/request-demo\/\"\r\n\t\t\t\t\t\tclass=\"button \">\r\n\t\t\t\t\t\t\u0627\u062d\u062c\u0632 \u0639\u0631\u0636 \u062a\u0648\u0636\u064a\u062d\u064a\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"right\">\r\n\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"2400\" src=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service.webp 2400w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-300x300.webp 300w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-1024x1024.webp 1024w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-150x150.webp 150w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-768x768.webp 768w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-1536x1536.webp 1536w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-2048x2048.webp 2048w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-100x100.webp 100w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-640x640.webp 640w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-136x136.webp 136w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-320x320.webp 320w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-24x24.webp 24w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-48x48.webp 48w, https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Delight-Your-Customers-with-AI-Powered-Self-Service-96x96.webp 96w\" sizes=\"auto, (max-width: 2400px) 100vw, 2400px\" \/>\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\n<h2 id='frequently-asked-questions-faqs'  id=\"boomdevs_36\" class=\"wp-block-heading\" >Frequently asked questions (FAQs)<\/h2>\n\n\n\t<div id=\"yellow-faq-block-block_ee441d66fb9d347b1b2adedce32d8a87\" class=\"yellow-faq-block\">\r\n\t\t\t\t\t\t<div class=\"faq-single\">\r\n\t\t\t\t\t<div class=\"question-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_37\" class=\"question\">\r\n\t\t\t\t\t\t\t\u0645\u0627 \u0647\u064a \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0641\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"sign\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t<p>\u0623\u0639\u0644\u0649 \u0645\u0642\u0627\u064a\u064a\u0633 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u0639\u0644\u064a\u0643 \u0642\u064a\u0627\u0633\u0647\u0627 \u0647\u064a:<\/p>\n<ol>\n<li>\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CSAT)<\/li>\n<li>\u062f\u0631\u062c\u0629 \u062c\u0647\u062f \u0627\u0644\u0639\u0645\u064a\u0644 (CES)<\/li>\n<li>\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c (NPS)<\/li>\n<li>\u0645\u0642\u0627\u064a\u064a\u0633 \u0648\u0633\u0627\u0626\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/li>\n<li>\u0645\u062e\u0636 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/li>\n<li>\u0648\u0642\u062a \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0627\u0644\u0623\u0648\u0644<\/li>\n<li>\u0645\u0639\u062f\u0644 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0639\u0627\u0645<\/li>\n<li>\u0645\u0639\u062f\u0644 \u062f\u0642\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0623\u0648\u0644<\/li>\n<li>\u062d\u062c\u0645 \u0637\u0644\u0628 \u062a\u0630\u0643\u0631\u0629 \u0627\u0644\u0639\u0645\u064a\u0644<\/li>\n<li>\u0645\u062a\u0648\u0633\u0637 \u0648\u0642\u062a \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u062a\u0630\u0627\u0643\u0631<\/li>\n<\/ol>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"faq-single\">\r\n\t\t\t\t\t<div class=\"question-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_38\" class=\"question\">\r\n\t\t\t\t\t\t\t\u0645\u0627 \u0647\u064a \u0645\u0642\u0627\u064a\u064a\u0633 SLA \u0644\u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"sign\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t<p>\u0645\u0642\u0627\u064a\u064a\u0633 SLA \u0647\u064a \u0645\u0642\u0627\u064a\u064a\u0633 \u062f\u0627\u062e\u0644\u064a\u0629 \u062a\u0633\u062a\u062e\u062f\u0645\u0647\u0627 \u0641\u0631\u0642 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062a\u062d\u062f\u064a\u062f \u0623\u0647\u062f\u0627\u0641 \u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0630\u064a\u0646 \u0633\u064a\u062d\u0635\u0644\u0648\u0646 \u0639\u0644\u0649 \u062d\u062f \u0623\u062f\u0646\u0649 \u0645\u062d\u062f\u062f \u0645\u0633\u0628\u0642\u064b\u0627 \u0645\u0646 \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"faq-single\">\r\n\t\t\t\t\t<div class=\"question-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_39\" class=\"question\">\r\n\t\t\t\t\t\t\t\u0645\u0627 \u0647\u064a \u062f\u0631\u062c\u0629 CSAT\u061f\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"sign\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t<p>CSAT \u0647\u0648 \u0627\u062e\u062a\u0635\u0627\u0631 \u0644\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0648\u0647\u0648 \u0645\u0624\u0634\u0631 \u0623\u062f\u0627\u0621 \u0631\u0626\u064a\u0633\u064a \u0634\u0627\u0626\u0639 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u064a\u0633\u062a\u062e\u062f\u0645 \u0644\u062a\u062a\u0628\u0639 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0645\u0646\u062a\u062c\u0627\u062a \u0648\/\u0623\u0648 \u062e\u062f\u0645\u0627\u062a \u0645\u0624\u0633\u0633\u062a\u0643.<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"faq-single\">\r\n\t\t\t\t\t<div class=\"question-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_40\" class=\"question\">\r\n\t\t\t\t\t\t\t\u0643\u064a\u0641\u064a\u0629 \u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"sign\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t<p>6 \u062a\u0642\u0646\u064a\u0627\u062a \u0645\u0647\u0645\u0629 \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/p>\n<ol>\n<li>\u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a.<\/li>\n<li>\u062f\u0631\u062c\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c.<\/li>\n<li>\u0646\u0642\u0627\u0637 \u062c\u0647\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0648\u064a\u0628.<\/li>\n<li>\u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a.<\/li>\n<\/ol>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"faq-single\">\r\n\t\t\t\t\t<div class=\"question-div\">\r\n\t\t\t\t\t\t<h4 id=\"boomdevs_41\" class=\"question\">\r\n\t\t\t\t\t\t\t\u0645\u0627 \u0627\u0644\u0645\u0642\u064a\u0627\u0633 \u0644\u062a\u062a\u0628\u0639 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061f\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div class=\"sign\"><\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"answer\">\r\n\t\t\t\t\t\t<p>\u062a\u062a\u0636\u0645\u0646 \u0628\u0639\u0636 \u0645\u0642\u0627\u064a\u064a\u0633 \u0627\u0644\u0631\u0636\u0627 \u0627\u0644\u0623\u0643\u062b\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u064b\u0627 \u0635\u0627\u0641\u064a \u0646\u0642\u0627\u0637 \u0627\u0644\u0645\u0631\u0648\u062c (NPS)\u060c \u0648\u062f\u0631\u062c\u0629 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CSAT)\u060c \u0648\u062f\u0631\u062c\u0629 \u062c\u0647\u062f \u0627\u0644\u0639\u0645\u064a\u0644 (CES)\u060c \u0648\u0645\u0639\u062f\u0644 \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u060c \u0648\u0642\u064a\u0645\u0629 \u0639\u0645\u0631 \u0627\u0644\u0639\u0645\u064a\u0644 (CLV).<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t","protected":false},"excerpt":{"rendered":"<p>\u0645\u0644\u062e\u0635 \u062a\u0646\u0641\u064a\u0630\u064a &#8220;\u0644\u0645\u0627\u0630\u0627 \u062a\u0639\u062a\u0628\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0645\u0629\u060c \u0648\u0644\u0645\u0627\u0630\u0627 \u064a\u062c\u0628 \u0645\u0646\u062d\u0647\u0627 \u0627\u0644\u0623\u0648\u0644\u0648\u064a\u0629\u060c \u0648\u0645\u0627 \u0647\u064a \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062c\u064a\u062f\u0629 \u0627\u0644\u062a\u064a \u062a\u0633\u062a\u0644\u0632\u0645\u0647\u0627\u060c \u0623\u0635\u0628\u062d\u062a \u0623\u0633\u0626\u0644\u0629 \u0645\u062d\u0648\u0631\u064a\u0629 \u0641\u064a \u0645\u0634\u0647\u062f \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u064a\u0648\u0645\u061f&#8221;. \u062a\u0637\u0648\u064a\u0631 \u0648\u0628\u064a\u0639 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0647\u0648 \u0646\u0635\u0641 \u0627\u0644\u0645\u0639\u0631\u0643\u0629 \u0641\u0642\u0637 \u0644\u0623\u0646 \u0646\u0635\u0641 \u0627\u0644\u0645\u0639\u0631\u0643\u0629 \u0627\u0644\u0623\u062e\u0631\u0649 \u0647\u0648 \u062a\u0648\u0641\u064a\u0631 \u0639\u0645\u0644\u0627\u0626\u0643 \u0645\u0639 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062c\u064a\u062f\u0629. \u0648\u0644\u062f\u0639\u0645 \u0630\u0644\u0643\u060c \u062a\u0643\u0634\u0641 \u062f\u0631\u0627\u0633\u0629 \u0623\u062c\u0631\u062a\u0647\u0627 Salesforce \u0639\u0646 \u0625\u062d\u0635\u0627\u0626\u064a\u0629 \u0648\u0627\u0636\u062d\u0629: 80% \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":138714,"menu_order":0,"template":"","categories":[380],"tags":[],"coauthors":[217],"class_list":["post-133001","blog","type-blog","status-publish","has-post-thumbnail","hentry","category-customer-service-ar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 \u0623\u0633\u0628\u0627\u0628 \u062a\u062c\u0639\u0644 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0647\u0645\u0629 \u0641\u064a \u0639\u0627\u0645 2024 - Yellow.ai<\/title>\n<meta name=\"description\" content=\"\u0627\u0643\u062a\u0634\u0641 \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u062d\u0627\u0633\u0645 \u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0646\u062c\u0627\u062d \u0627\u0644\u0623\u0639\u0645\u0627\u0644. \u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0643\u064a\u0641\u064a\u0629 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